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20-02-2005
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brian's Avatar
 
Join Date: Jan 2004
Gender: homme
Posts: 14,046
Help a member with resetting password...
a friend of mine who is a member (username DIOR), asked me to post this to see if anything can be done to help him.

the email address he used to register is no longer working, and he cannot get the e-mail sent to him so he can change his password to continue using the boards. what can be done about this other than having to register a new username? he'd like to keep his old username because he doesn't want to lose all of his previous posts and info.

... any help would be appreciated

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20-02-2005
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model_mom's Avatar
 
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Posts: 15,261
brian, I sent a message out. I'll let you know what happens.

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20-02-2005
  3
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thank you m_m ...

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07-03-2005
  4
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*AndoraStar*'s Avatar
 
Join Date: Jun 2002
Location: Toronto
Gender: femme
Posts: 10,885
Brian.. please PM me the email address he wants to use! Thanks

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11-03-2005
  5
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Quote:
Originally Posted by *AndoraStar*
Brian.. please PM me the email address he wants to use! Thanks
thank you for the reply, sorry i didn't notice it earlier.
next time i speak with him i'll get the address and pm you.

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08-05-2006
  6
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Join Date: Feb 2005
Gender: femme
Posts: 472
Can someone please help?
A friend of mine forgot her password and asked the support team to email her a new one. It's been over a week now and she hasn't got any response yet.

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09-05-2006
  7
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*AndoraStar*'s Avatar
 
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I need to know what email address she used.

Thanks

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09-05-2006
  8
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Join Date: Feb 2005
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Quote:
Originally Posted by *AndoraStar*
I need to know what email address she used.

Thanks
I have PMed you her email address earlier this morning, but will PM you again. Thanks!

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15-05-2006
  9
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Join Date: Feb 2005
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Posts: 472
What is going on? My friend hasn't had any response. It's been 2 weeks.

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18-05-2006
  10
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Join Date: Feb 2005
Gender: femme
Posts: 472
This is getting ridiculous and frustrating. A member asked the admin for her password almost 3 weeks ago but hasn't got any response yet.

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18-05-2006
  11
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Andy R's Avatar
 
Join Date: Jul 2004
Location: Dallas, Tx
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Please send me a PM with:

members username:
old email address:
new email address:
password requested:

I will then verify the old email address and replace it with the new one. Then apply the password.

Andy

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19-05-2006
  12
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Join Date: Feb 2005
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Thanks! PMed you.

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16-01-2008
  13
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smartarse's Avatar
 
Join Date: Jul 2005
Location: Manhattan - New York City
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Posts: 5,028
Forgetting/can't remember your password
does this apply if you cannot remember your password?

Quote:
Originally Posted by Andy R View Post
Please send me a PM with:

members username:
old email address:
new email address:
password requested:

I will then verify the old email address and replace it with the new one. Then apply the password.

Andy

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17-01-2008
  14
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BetteT's Avatar
 
Join Date: Jan 2003
Location: Los Angeles
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Posts: 20,345
I think that it's now done through the help desk ... use the Contact Us link below and ask there.

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17-01-2008
  15
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Hanne's Avatar
 
Join Date: Jun 2004
Location: Cph
Gender: femme
Posts: 15,921
If you have forgotten your username or password, you can request to have your username emailed to you and to reset your password. When you fill in your registered email address, you will be sent instructions on how to reset your password.
http://www.thefashionspot.com/forums....php?do=lostpw

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