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22-01-2012
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BetteT's Avatar
 
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Moved the screen shot from the "Venting" thread to this tech support thread.

Are you still in New York? And are you able to close the Quattro ad at all?

We need that information too (per the instructions in post #1 of this thread.)

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Last edited by BetteT; 22-01-2012 at 03:44 PM.
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22-01-2012
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Yes I am in New York. And when the Qauttro ad comes up to that size I am not able to exit it at all. I must close out of TFS completely in order to get rid of it.

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23-01-2012
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Just to verify .... you click on the little X in the upper corner of the ad, when trying to close it?

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Last edited by BetteT; 23-01-2012 at 10:13 AM.
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23-01-2012
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Yes, I did. The first time I had an issue with this ad, it disappeared for not even a second and then instantly reappeared. The second time I had an issue with that ad it didn't even disappear, clicking the x/close symbol did nothing. I had to close out of firefox to get rid of the popup.

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Last edited by nyc_art_style; 23-01-2012 at 10:38 PM.
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24-01-2012
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No one else has reported this, and we can close our Quattro ads, so we are not sure if it's us or at your end. However, Tangerine has reported this to tech support to ask them if they can do something about it.

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25-01-2012
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I'm having the same problem with the Schick ad at the moment... completely covered the page I was on and clicking the "X" doesn't get rid of it.

I also have a little Bermuda ad that is in the way at the top of the page (sometimes) that i can't get rid of and it obstructs my view (partially) of the first post.

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26-01-2012
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Chrissy ... We can pass this info about the Schick ad (Quatro?) since we have a screen cap from another member. But, in order for us to report the Bermuda ad, we need a screen cap when they it's acting up and normally I'd also ask for your location (in this case, I already know your location, so that's not necessary for you.) If you can do that, we'll pass it along.

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26-01-2012
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I thought for a minute that the Bermuda issue might be fixed this morning since I was able to get a few things done without it , but it looks like it's back.

I actually sent a screencap to Jennifer last night because it was preventing me from submitting something to her...

I can do another grab later if the problem persists but I think Jen will probably pass it on to tech supporrt...

Thanks Bette

*I haven't had any Quatro problems this morning (yet)...

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26-01-2012
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thanks for the help Bette!

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08-03-2012
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Advertising are not showing. Could it be some problem on my laptop or what?

It looks like this:

image hosting png

image hosting gif

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08-03-2012
  146
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Quote:
Originally Posted by EnVogueLove View Post
Advertising are not showing. Could it be some problem on my laptop or what?

...
Is the problem still happening? Sometimes this happens intermittently because of server issues.

Please check to make sure that javascript is enabled, clear your browser cache and cookies and restart.

If you are still having the issue, please let us know and we will escalate it with tech support.

Thank you!

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26-04-2012
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When I go to open a thread, I have always right clicked to open it in a new tab. This allows me to keep the original page open (usually my subscribed threads page).

Now when I right click on a thread, it redirects to a VS ad, then goes to the thread in the first tab. For me at least, it's quite inconvenient...

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26-04-2012
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Quote:
Originally Posted by ngolf View Post
When I go to open a thread, I have always right clicked to open it in a new tab. This allows me to keep the original page open (usually my subscribed threads page).

Now when I right click on a thread, it redirects to a VS ad, then goes to the thread in the first tab. For me at least, it's quite inconvenient...
I am not able to reproduce this behavior. Please let us know the following so we can investigate further:
  • What browser and version are you using?
  • Please provide a screen shot of the ad in question to make a positive identification of it.
  • Please see post #1 in this thread for other potentially useful information.
We are sorry for the inconvenience. All ads are temporary, so the issue will be temporary in any case.

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26-04-2012
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I am getting it. It's just an ad ... you have to click through ( "Skip this Ad" on the upper right).

However ... I think it should let you click through to the new thread that you have selected ... not the previous one in the first tab. Is that what you are saying the problem is?

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26-04-2012
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Well, now it's not happening....

But here's what was happening:

I will have supporting cast/femmes open in my browser. I see 3 or 4 threads I want to view. Usually I just right click on them, and open them all at once in different tabs. This problem caused the ad to appear (in the original tab) and then the thread would appear in the first tab. So to see the other threads I would have to get back to supporting cast and find them again...

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