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16-09-2010
  1
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Ayisha1978's Avatar
 
Join Date: Sep 2010
Location: Surrey BC Canada
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Problem Posting on tFS Facebook account.
When I try to post my comment it's not getting posted, I don't know why this is happening and do I have to be logged in from my facebook account?

thanks for your time,

Have a wonderful day,

Ayisha

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16-09-2010
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tangerine's Avatar
 
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Welcome, Ayisha.

We are looking into this and will get back to you as soon as we have information.

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16-09-2010
  3
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Ayisha1978's Avatar
 
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Thanks
Quote:
Originally Posted by tangerine View Post
Welcome, Ayisha.

We are looking into this and will get back to you as soon as we have information.
Thanks Tangerine

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16-09-2010
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tangerine's Avatar
 
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You're welcome!

When you tried to reply, were you logged into your facebook account? And you typed your reply into the facebook comment box underneath the article, underneath where it says "Logged in as (your name)"? And clicked the Post button? But your comment didn't post? Is that right?

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16-09-2010
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Ayisha1978's Avatar
 
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yep, that's exactly what happened.

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16-09-2010
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tangerine's Avatar
 
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OK, thanks for clarifying, I'll pass that on to the next level of tech support. Hope to get it resolved soon.

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16-09-2010
  7
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Ayisha1978's Avatar
 
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thanks again Tangerine

Ayisha

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17-09-2010
  8
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tangerine's Avatar
 
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Thanks for your patience, Ayisha. Here's what I heard back:

Quote:
It seems to be working intermittently. Unfortunately it’s a problem on facebook’s end. We cant do much about it other than wait for them to fix.
So all I can say is, maybe try again and see if it's working now? Sorry not to have a solution for you. With luck the issue will be resolved soon.

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20-09-2010
  9
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Ayisha1978's Avatar
 
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Alright, thanks for looking into it anyway,

Have a wonderful day,

Ayisha

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