Has anyone ever changed an order? I just need to change the adress cause I've lost a package before at home. I live with a bunch of roommates...I know it's usually not possible but what if I called? I JUST placed the order.. Not sure if anyone will read this in time. This section of the forum has been pretty dead lately for some reason..
i think it depends on the company, and i've never ordered online from Mango, but i assume they would have been able to change the address for you if you called/emailed right away with the order number and information.
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♥ tFS 2013 READING CHALLENGE ♥┃CURRENTLY READING ▸ The Art of Fielding by Chad Harbach┃COMPLETED ▶ 5 of 25┃
i think it depends on the company, and i've never ordered online from Mango, but i assume they would have been able to change the address for you if you called/emailed right away with the order number and information.
Couldn't call. Emailed them right away but of course, once again they never replied and I don't expect they will ever reply. Just like the other 3 emails I sent for other orders I made a while ago. I mean, are they sleeping over there?! I've sent a total of 4 emails now and I never got a reply for any of them Zara and H&M always email you usually within 24 hours! Other webshop even within a few hours. The package is being send to my home adress..
I still love Mango though. I used to never buy from Mango but I bought a bunch of stuff from them this year. More than I have from Zara or H&M which were always my favourites. I love the lookbook Geraldine Saglio did and the new one for fall looks great too (they just put it online).
Couldn't call. Emailed them right away but of course, once again they never replied and I don't expect they will ever reply. Just like the other 3 emails I sent for other orders I made a while ago. I mean, are they sleeping over there?! I've sent a total of 4 emails now and I never got a reply for any of them Zara and H&M always email you usually within 24 hours! Other webshop even within a few hours. The package is being send to my home adress..
ugh sorry, that's so annoying!
pretty bad in terms of customer service... i agree most other places get you a reply within 24 hours.
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♥ tFS 2013 READING CHALLENGE ♥┃CURRENTLY READING ▸ The Art of Fielding by Chad Harbach┃COMPLETED ▶ 5 of 25┃
I went in Mango for the first time in years today! They've got so much better recently and more like Zara (which I love). I tried this jacket on in store today and I lovedddddd it! They didn't have my size, they only had S L and XL but I just ordered it online. I think £99 is pretty good for a leather jacket and it remins me of the Isabel Marant/Balenciaga ones which I've been lusting after since forever!
mango.com
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