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15-12-2006
  61
scenester
 
Join Date: Nov 2003
Posts: 70
I think Balenciaga NY because they're the only boutique in the States.

I would like to see Saturday Night Live parody their sales associates just like they did with "Jeffrey" in NY too.

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15-12-2006
  62
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taperjeangirl's Avatar
 
Join Date: Oct 2005
Location: The park of Belsize
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Posts: 1,586
Sephora

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15-12-2006
  63
fashion elite
 
Plastic'sWife's Avatar
 
Join Date: Mar 2005
Location: I would trade OC for Miami
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Quote:
Originally Posted by shoexgal
I was inspired to start this thread due to a recent string of horrible experiences at ICARA. I went into the Mission Viejo ICARA and this grandmother-like SA came up to me and was ultra pushy. I was looking at a sky tank that ran $200. I was going to buy it but I thought, maybe I'll try it on first. She started badgering me about their layaway program and telling me I just should put it on layaway its a great deal. She says "What can you pay NOW?" I was like holy moly I don't know. Then I put it on the table where I got it from and said I don't know that's an awful lot for a tank- And before I could say I would buy it she said, "Well if you can't afford it than you should just go because everything here is that price" I was so pissed I wrote a letter to their corporate
AMAZING!
Im actually going to Mission Viejo Shops tom! I will look for this biatch...!
Im so glad you wrote a letter, that is out of control

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15-12-2006
  64
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Plastic'sWife's Avatar
 
Join Date: Mar 2005
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Quote:
Originally Posted by Allius
I would say the worst service is at Neiman Marcus

I feel whenever I go there, I must dress up in order to get help. Because when I go shopping...I GO SHOPPING...so whenever I shop, I like to dress down and where very comfortable shoes (usually beat up converse) from all the walking i'm going to be doing.

And one time I wanted to buy this dolce&gabbana shirt and I asked "Excuse me, where are the fitting rooms?" and the worker said "You know that shirt is expensive right?"
NO!
WAY!

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15-12-2006
  65
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Join Date: Apr 2005
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Thanks girl. Please punch her in the face for me..haha jk

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15-12-2006
  66
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Join Date: Jul 2005
Location: Where stars are born....
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It's funny to look in this thread and then look in the All about Retail Sales Associates thread because some TFSers are the main people being rude to customers.

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16-12-2006
  67
trendsetter
 
Join Date: Feb 2004
Location: Boston, MA....Buenos Aires, Argentina
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now that i think about it.... definitely hermes in boston... i normally wouldnt care its just that they kept arguing last time about putting another hole in my belt...

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16-12-2006
  68
lcm
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hmm,...i havent has such great luck with the people who work in best buy!! haha

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16-12-2006
  69
trendsetter
 
CHEAPandCHIC's Avatar
 
Join Date: Nov 2005
Location: London
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Beauty Counters in House of Frazer

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17-12-2006
  70
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Join Date: Jan 2006
Gender: femme
Posts: 166
Marc by Marc on Melrose in LA

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17-12-2006
  71
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cric-croc's Avatar
 
Join Date: Apr 2005
Location: london
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Quote:
Originally Posted by reese06
It's funny to look in this thread and then look in the All about Retail Sales Associates thread because some TFSers are the main people being rude to customers.
the problem is that some people take their anger on whoever they see first.
i.e. most sales person get some very rude costumers during the day and they then take their ange and stress of whoever would be the next customer. same thing applies to customers who get served (or, better, do not get served!) by rude and incompetent sale assistants, they will then take their anger on the next sale assistant they encounter.

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17-12-2006
  72
utterly superfluous
 
youarearockstar's Avatar
 
Join Date: Oct 2005
Location: NYC
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Quote:
Originally Posted by contiguous
Marc by Marc on Melrose in LA
That's so weird, because last time I was in there, they were really friendly to me. Could have just been the front door boy flirting, but they seemed really helpful. Especially considering that some D-List chick from some D-List E! reality series was in their at the same time.

I think consistancy in customer experience is something that is lacking in most stores though.

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17-12-2006
  73
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Join Date: Sep 2005
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Rarh! New entry! SAKS! Their stupid ordering system won't accept my credit card, so I phone them and they say they are "processing it manually" and will contact me yesterday or this morning! Well, they never do, so I go into Live Chat and the guy says it will take 2-3 days to process the order. Now I have this mysterious email from them saying my order cannot be processed, no reason why. I checked back and now the item is suddenly sold out. I live in Canada and really have no other way to get this item, so now I am MAD!

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18-12-2006
  74
front row
 
Join Date: Oct 2005
Gender: femme
Posts: 256
Quote:
Originally Posted by kisa
Rarh! New entry! SAKS! Their stupid ordering system won't accept my credit card, so I phone them and they say they are "processing it manually" and will contact me yesterday or this morning! Well, they never do, so I go into Live Chat and the guy says it will take 2-3 days to process the order. Now I have this mysterious email from them saying my order cannot be processed, no reason why. I checked back and now the item is suddenly sold out. I live in Canada and really have no other way to get this item, so now I am MAD!

oooommmggg, that happened to me last week!! they emailed me the day after i placed an order to say that they couldn't verify my card. i rang them straight away and i asked the guy if i could use another card. he then said that the item was sold out! i wasn't even given a chance to repurchase the item!

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18-12-2006
  75
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dreamecho's Avatar
 
Join Date: Dec 2005
Location: Boston / Honolulu
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Posts: 474
my thoughts also!

Quote:
Originally Posted by gingeraunt
u should call the store and ask for the manager/owner. then tell the manager all the crap his employees were saying about him.

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