Stores with the Worst Customer Service - Page 11

LifeNatureLove · 22-07-2007

Quote:

Originally Posted by Diorling

They were soo nice to me at that mVersace!! I was being soo rude too, yapping on my cell phone, insulting the fake-me-out J12s to the SAs face...they were still really nice and really helpful, I bought nothing (as it is still Versace!) But I did eyeball a few things I wouldnt mind having.

Where else? OH, the Bally in Tysons Galleria, soooooooooo nice, so nice, not pushy at all, and very very knowledgeable. The Gucci in Chevy Chase, really nice too. Vuitton in Chevy Chase was soooo pushy, desperation rears its ugly head (They still have the Monogram Fringe from last year!!).

Ugh, I detest shopping in Chevy Chase. Congrats for finding good customer service because it's hard for me to find!

iLoveCouture · 22-07-2007

Quote:

Originally Posted by ChristionCouture

ILoveCouture: I think it was nice of her to get the 39.5 and hold them for you. You shouldn't be mad at her when she was obviously thinking of you. I would have been thrilled!

I think she did it b/c she felt bad that I needed those shoes for an event the next day. I'm not mad at her, just annoyed b/c I had to figure out a last minute alternative. Ah well! I am waiting to find the shoes I really want, Louboutin's Decolettes in Camel Patent. They will come to me one day...

laneyrachel · 22-07-2007

I can't speak for all American Apparel stores, but I did go into one in Chicago. Unbelievably pretentious salespeople .. looked annoyed when I came up to buy something. I think I interrupted their hipster bookclub ..

I've heard many other stories about American Apparel cashiers, also. Just saying.

ChanelAddicted · 22-07-2007

I always get the worst service at MAC counters... ANY counters. Snotty, pushy, sometimes downright insulting MAs turned me to ordering online.

iLoveCouture · 22-07-2007

^^ I went to MAC today and they didnt even greet me or ask if I needed any help getting anything, so I just went to Nordstrom and got what I wanted from someone who was very helpful.

Vista · 22-07-2007

^ I received great help at the MAC counter at Harrods, Ldn.

markie · 22-07-2007

Quote:

Originally Posted by iLoveCouture

^^ I went to MAC today and they didnt even greet me or ask if I needed any help getting anything, so I just went to Nordstrom and got what I wanted from someone who was very helpful.

I avoid getting anywhere near MAC stores because the employees all look like Jeffree Star. At least the ones in Dallas (especially Willowbend Mall in Plano, they are the worst).

seanutbutter · 22-07-2007

I never receive help while browsing Nordstrom's shoe department. I don't know if it's the way I look, but the employees have yet to come and ask me if I need help. If I see a shoe I'm interested in, I have to ask for assistance.

Hopefully I don't sound snooty, as I have no problem with doing things myself; it's the mere fact that the employees are being paid to walk over and ask if I need anything. It's rather irritating when they don't do their job.

LifeNatureLove · 22-07-2007

^I always receive great help in the shoe department at Nordstrom's at Tysons Corner in Va. or Bethesda Md.
I prefer the MAC counters at Nordies, instead of the store.

miaou · 23-07-2007

I second Balenciaga NY...the customer service there is as warm and friendly as the decor inside the boutique. They are cold and totally humorless. They will help you out with an attitude of indifference, and once the transaction is complete, they go crawl back inside the secret door and leave you totally alone.

Oliver Peoples in SoHo NYC is also poor in the customer service department (do NOT buy eyeglasses there), and Bloomingdales.com is terrible as well.

Trista · 24-07-2007

At the mall that I work at, we have both a MAC counter in Nordie's and then outside Nordie's is a bigger MAC area and at both of them I have received good customer service. The Macy's counters tend to be good to me however when I was at Nordie's, I don't know if it was because of the Anniversary sale or what not but it took more time for someone to notice me than for me to choose what I want.

Candice89102 · 24-07-2007

If anyone is interested, the NYU Bookstore
website has really good customer service

laasia · 24-07-2007

Sephora on Wall Street, the girls there think they''re the sh*t, no one said hello, or even if I need help, they were just ollowing me with their eyes. **** them.

ETROsexualJ · 05-08-2007

I've never had poor customer service. You spend the money and enough time in the store and soon the manager will know you on a first name basis and come out just to say "Hi." Even after a mere year in NY I already have a loyal relationships with my sales associates and even then the other ones in the store know not to approach me unless it is to tell me that my associate is off/out at lunch and when they'll be back. At Barneys the associates on the 3rd floor will even hold stuff for me knowing that I'll come back and buy it from my regular guy.

rangerrick14 · 07-08-2007

How much do you spend; I guess cause I'm so young most SA's look at me as if I can't buy it. Though I think my credit card limit says otherwise.

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22-07-2007	153
laneyrachel front row Join Date: Apr 2006 Gender: femme Posts: 375	I can't speak for all American Apparel stores, but I did go into one in Chicago. Unbelievably pretentious salespeople .. looked annoyed when I came up to buy something. I think I interrupted their hipster bookclub .. I've heard many other stories about American Apparel cashiers, also. Just saying. Last edited by laneyrachel; 22-07-2007 at 06:17 PM.

22-07-2007	154
ChanelAddicted front row Join Date: Oct 2005 Location: Montréal Gender: femme Posts: 439	I always get the worst service at MAC counters... ANY counters. Snotty, pushy, sometimes downright insulting MAs turned me to ordering online. __________________ "I'm curious. Since I'm not a cat, that's not dangerous." My french makeup blog

22-07-2007	155
iLoveCouture catch me if you can Join Date: Oct 2004 Location: Orlando Gender: femme Posts: 3,914	^^ I went to MAC today and they didnt even greet me or ask if I needed any help getting anything, so I just went to Nordstrom and got what I wanted from someone who was very helpful. __________________ I wear my sunglasses at night

22-07-2007	158
seanutbutter the crying of humanity Join Date: Mar 2006 Location: West Coast U.S.A. Gender: femme Posts: 25,339	I never receive help while browsing Nordstrom's shoe department. I don't know if it's the way I look, but the employees have yet to come and ask me if I need help. If I see a shoe I'm interested in, I have to ask for assistance. Hopefully I don't sound snooty, as I have no problem with doing things myself; it's the mere fact that the employees are being paid to walk over and ask if I need anything. It's rather irritating when they don't do their job. __________________ My Photography

22-07-2007	156
Vista backstage pass Join Date: Nov 2005 Gender: femme Posts: 595	^ I received great help at the MAC counter at Harrods, Ldn.

22-07-2007	159
LifeNatureLove front row Join Date: May 2005 Gender: femme Posts: 464	^I always receive great help in the shoe department at Nordstrom's at Tysons Corner in Va. or Bethesda Md. I prefer the MAC counters at Nordies, instead of the store.

23-07-2007	160
miaou front row Join Date: Feb 2006 Location: Paris, FR /New York, NY Gender: femme Posts: 282	I second Balenciaga NY...the customer service there is as warm and friendly as the decor inside the boutique. They are cold and totally humorless. They will help you out with an attitude of indifference, and once the transaction is complete, they go crawl back inside the secret door and leave you totally alone. Oliver Peoples in SoHo NYC is also poor in the customer service department (do NOT buy eyeglasses there), and Bloomingdales.com is terrible as well.

24-07-2007	161
Trista V.I.P. Join Date: Dec 2005 Location: Seattle area Gender: femme Posts: 4,592	At the mall that I work at, we have both a MAC counter in Nordie's and then outside Nordie's is a bigger MAC area and at both of them I have received good customer service. The Macy's counters tend to be good to me however when I was at Nordie's, I don't know if it was because of the Anniversary sale or what not but it took more time for someone to notice me than for me to choose what I want. __________________ Kiki's Beauty World Please remember: NO bolding of my name, as it gives me headaches. mandzhievacassi v.d.dburdeud.millerpoly*nasenyana

24-07-2007	162
Candice89102 trendsetter Join Date: Apr 2006 Location: East Coast Gender: femme Posts: 1,167	If anyone is interested, the NYU Bookstore website has really good customer service __________________ ┃tFS book challenge 2013┃currently reading ▶ Dark Places by Gillian Flynn┃ jenniferanistonmariskahargitaydariafrejajacquelyncandice candiceak.tumblr.com

24-07-2007	163
laasia windowshopping Join Date: Aug 2005 Location: Lalaland Gender: femme Posts: 31	Sephora on Wall Street, the girls there think they''re the sht, no one said hello, or even if I need help, they were just ollowing me with their eyes. *** them. __________________ Do You Realize that everyone you know someday will die And instead of saying all of your goodbyes, let them know You realize that life goes fast... Last edited by strawberry daiquiri; 25-09-2007 at 05:33 PM. Reason: please see tFS guidelines - profanity

05-08-2007	164
ETROsexualJ trendsetter Join Date: Jan 2006 Location: Manhattan Gender: homme Posts: 1,401	I've never had poor customer service. You spend the money and enough time in the store and soon the manager will know you on a first name basis and come out just to say "Hi." Even after a mere year in NY I already have a loyal relationships with my sales associates and even then the other ones in the store know not to approach me unless it is to tell me that my associate is off/out at lunch and when they'll be back. At Barneys the associates on the 3rd floor will even hold stuff for me knowing that I'll come back and buy it from my regular guy. __________________ blah blah blah blah blah blah blah

07-08-2007	165
rangerrick14 backstage pass Join Date: Dec 2005 Location: arkansas Gender: homme Posts: 641	How much do you spend; I guess cause I'm so young most SA's look at me as if I can't buy it. Though I think my credit card limit says otherwise.

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