Stores with the Worst Customer Service - Page 5

Lisa314 · 15-12-2006

I think Balenciaga NY because they're the only boutique in the States.

I would like to see Saturday Night Live parody their sales associates just like they did with "Jeffrey" in NY too.

taperjeangirl · 15-12-2006

Sephora

Plastic'sWife · 15-12-2006

Quote:

Originally Posted by shoexgal

I was inspired to start this thread due to a recent string of horrible experiences at ICARA. I went into the Mission Viejo ICARA and this grandmother-like SA came up to me and was ultra pushy. I was looking at a sky tank that ran $200. I was going to buy it but I thought, maybe I'll try it on first. She started badgering me about their layaway program and telling me I just should put it on layaway its a great deal. She says "What can you pay NOW?" I was like holy moly I don't know. Then I put it on the table where I got it from and said I don't know that's an awful lot for a tank- And before I could say I would buy it she said, "Well if you can't afford it than you should just go because everything here is that price" I was so pissed I wrote a letter to their corporate

AMAZING!
Im actually going to Mission Viejo Shops tom! I will look for this biatch...!
Im so glad you wrote a letter, that is out of control

Plastic'sWife · 15-12-2006

Quote:

Originally Posted by Allius

I would say the worst service is at Neiman Marcus

I feel whenever I go there, I must dress up in order to get help. Because when I go shopping...I GO SHOPPING...so whenever I shop, I like to dress down and where very comfortable shoes (usually beat up converse) from all the walking i'm going to be doing.

And one time I wanted to buy this dolce&gabbana shirt and I asked "Excuse me, where are the fitting rooms?" and the worker said "You know that shirt is expensive right?"

NO!
WAY!

shoexgal · 15-12-2006

Thanks girl. Please punch her in the face for me..haha jk

reese06 · 15-12-2006

It's funny to look in this thread and then look in the All about Retail Sales Associates thread because some TFSers are the main people being rude to customers.

marcj · 16-12-2006

now that i think about it.... definitely hermes in boston... i normally wouldnt care its just that they kept arguing last time about putting another hole in my belt...

lcm · 16-12-2006

hmm,...i havent has such great luck with the people who work in best buy!! haha

CHEAPandCHIC · 16-12-2006

Beauty Counters in House of Frazer

contiguous · 17-12-2006

Marc by Marc on Melrose in LA

cric-croc · 17-12-2006

Quote:

Originally Posted by reese06

It's funny to look in this thread and then look in the All about Retail Sales Associates thread because some TFSers are the main people being rude to customers.

the problem is that some people take their anger on whoever they see first.
i.e. most sales person get some very rude costumers during the day and they then take their ange and stress of whoever would be the next customer. same thing applies to customers who get served (or, better, do not get served!) by rude and incompetent sale assistants, they will then take their anger on the next sale assistant they encounter.

youarearockstar · 17-12-2006

Quote:

Originally Posted by contiguous

Marc by Marc on Melrose in LA

That's so weird, because last time I was in there, they were really friendly to me. Could have just been the front door boy flirting, but they seemed really helpful. Especially considering that some D-List chick from some D-List E! reality series was in their at the same time.

I think consistancy in customer experience is something that is lacking in most stores though.

kisa · 17-12-2006

Rarh! New entry! SAKS! Their stupid ordering system won't accept my credit card, so I phone them and they say they are "processing it manually" and will contact me yesterday or this morning! Well, they never do, so I go into Live Chat and the guy says it will take 2-3 days to process the order. Now I have this mysterious email from them saying my order cannot be processed, no reason why. I checked back and now the item is suddenly sold out.

I live in Canada and really have no other way to get this item, so now I am MAD!

janal · 18-12-2006

Quote:

Originally Posted by kisa

Rarh! New entry! SAKS! Their stupid ordering system won't accept my credit card, so I phone them and they say they are "processing it manually" and will contact me yesterday or this morning! Well, they never do, so I go into Live Chat and the guy says it will take 2-3 days to process the order. Now I have this mysterious email from them saying my order cannot be processed, no reason why. I checked back and now the item is suddenly sold out.

I live in Canada and really have no other way to get this item, so now I am MAD!

oooommmggg, that happened to me last week!! they emailed me the day after i placed an order to say that they couldn't verify my card. i rang them straight away and i asked the guy if i could use another card. he then said that the item was sold out! i wasn't even given a chance to repurchase the item!

dreamecho · 18-12-2006

my thoughts also!

Quote:

Originally Posted by gingeraunt

u should call the store and ask for the manager/owner. then tell the manager all the crap his employees were saying about him.

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15-12-2006	62
taperjeangirl tfs star Join Date: Oct 2005 Location: The park of Belsize Gender: femme Posts: 1,586	Sephora __________________ Any sort of pretension induces mediocrity in art and life alike. Margot Fonteyn

15-12-2006	65
shoexgal tfs star Join Date: Apr 2005 Location: California Gender: femme Posts: 1,651	Thanks girl. Please punch her in the face for me..haha jk __________________ "Only happiness is intrinsically valuable; other things* are valuable insofar as they contribute to happiness"* www.modelmayhem.com/selenakai

16-12-2006	69
CHEAPandCHIC trendsetter Join Date: Nov 2005 Location: England Gender: femme Posts: 1,175	Beauty Counters in House of Frazer __________________ your room's a mess I'm not impressed but damn you have the cutest dress polyvore & blog

17-12-2006	73
kisa backstage pass Join Date: Sep 2005 Location: Canada Gender: femme Posts: 994	Rarh! New entry! SAKS! Their stupid ordering system won't accept my credit card, so I phone them and they say they are "processing it manually" and will contact me yesterday or this morning! Well, they never do, so I go into Live Chat and the guy says it will take 2-3 days to process the order. Now I have this mysterious email from them saying my order cannot be processed, no reason why. I checked back and now the item is suddenly sold out. I live in Canada and really have no other way to get this item, so now I am MAD! __________________ "All I can say is: I don't produce crap." vivienne westwood

15-12-2006	61
Lisa314 scenester Join Date: Nov 2003 Posts: 70	I think Balenciaga NY because they're the only boutique in the States. I would like to see Saturday Night Live parody their sales associates just like they did with "Jeffrey" in NY too.

15-12-2006	66
reese06 tfs star Join Date: Jul 2005 Location: Where stars are born.... Gender: homme Posts: 1,867	It's funny to look in this thread and then look in the All about Retail Sales Associates thread because some TFSers are the main people being rude to customers.

16-12-2006	67
marcj trendsetter Join Date: Feb 2004 Location: Boston, MA....Buenos Aires, Argentina Gender: homme Posts: 1,119	now that i think about it.... definitely hermes in boston... i normally wouldnt care its just that they kept arguing last time about putting another hole in my belt...

16-12-2006	68
lcm backstage pass Join Date: Aug 2005 Location: nyc Gender: femme Posts: 678	hmm,...i havent has such great luck with the people who work in best buy!! haha

17-12-2006	70
contiguous rising star Join Date: Jan 2006 Gender: femme Posts: 167	Marc by Marc on Melrose in LA

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