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06-08-2012
  286
girl who fell to earth
 
ChrissyM's Avatar
 
Join Date: Apr 2005
Location: Boston
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^^do you remember approx how much? Just curious...

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07-08-2012
  287
front row
 
senorgemma's Avatar
 
Join Date: Oct 2010
Location: Australia
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Quote:
Originally Posted by ChrissyM View Post
^^do you remember approx how much? Just curious...
£114-140 depending on what colour you're after!
But good news they're back in stock! I purchased the large chocolate one, I defiantly urge anybody who wants one to get in quick

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07-08-2012
  288
girl who fell to earth
 
ChrissyM's Avatar
 
Join Date: Apr 2005
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congrats! I just looked on the US site and they just have a couple laser cut clutches in pink and orange, around $276 if I remember correctly (I already closed the tab, sorry!)

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07-08-2012
  289
backstage pass
 
raerae's Avatar
 
Join Date: May 2009
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I saw this amazing Rebecca Minkoff bag a while ago, but it was sold out before I knew it gorgeous bag, electric blue, great discount..

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07-08-2012
  290
front row
 
senorgemma's Avatar
 
Join Date: Oct 2010
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Quote:
Originally Posted by ChrissyM View Post
congrats! I just looked on the US site and they just have a couple laser cut clutches in pink and orange, around $276 if I remember correctly (I already closed the tab, sorry!)
Check the UK site for the PVC gel's!

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07-08-2012
  291
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senorgemma's Avatar
 
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International clearance has started, has anyone picked up anything good?

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26-05-2013
  292
fashion insider
 
eizhowa's Avatar
 
Join Date: May 2011
Location: Norway
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Have any of you ever returned anything to the Outnet? I am having difficulty understanding parts of their return policy.

From their site:

"THE OUTNET charges customers a small fee for each order that is returned to us, however we do refund your original delivery cost from when you placed your order.

The amount we charge and refund varies depending on the destination of your shipment as shown below.

Destination - Return fee deducted from your refund - Amount We Refund

Rest of the world - From £25.00 - £16.50 + tax"

Can anyone give me an example of how this would work in practice? How much would I loose (minimum-maximum)?

If I buy a 200 GBP dress, I would like more than 16 GBP + tax refunded...


Last edited by eizhowa; 26-05-2013 at 03:40 PM.
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26-05-2013
  293
girl who fell to earth
 
ChrissyM's Avatar
 
Join Date: Apr 2005
Location: Boston
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Quote:
Originally Posted by eizhowa View Post
Have any of you ever returned anything to the Outnet? I am having difficulty understanding parts of their return policy.

From their site:

"THE OUTNET charges customers a small fee for each order that is returned to us, however we do refund your original delivery cost from when you placed your order.

The amount we charge and refund varies depending on the destination of your shipment as shown below.

Destination - Return fee deducted from your refund - Amount We Refund

Rest of the world - From £25.00 - £16.50 + tax"

Can anyone give me an example of how this would work in practice? How much would I loose (minimum-maximum)?

If I buy a 200 GBP dress, I would like more than 16 GBP + tax refunded...
You would also get the cost of the dress refunded.... is that what you're asking?

I think you just have to essentially pay to ship the item back to the outnet.

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26-05-2013
  294
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eizhowa's Avatar
 
Join Date: May 2011
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Ok, but would I have to pay 25 gbp + the return shipping? Sorry for being such a stupid-head...


Last edited by eizhowa; 26-05-2013 at 05:14 PM.
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26-05-2013
  295
V.I.P.
 
honeycombchild's Avatar
 
Join Date: Jan 2009
Location: London
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They take the cost out of the amount they're going to return to you, I think?

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26-05-2013
  296
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eizhowa's Avatar
 
Join Date: May 2011
Location: Norway
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Yes, I understood that much. I just don't get if the return shipping is covered by those 25 gbp, or if it is a restocking fee. The 25 gbp more than covers the outbound shipping fee. I don't think the return shipping is included... The dress will just have to fit *fingers crossed*

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27-05-2013
  297
girl who fell to earth
 
ChrissyM's Avatar
 
Join Date: Apr 2005
Location: Boston
Gender: femme
Posts: 18,638
^^i think it's just the cost of return shipping that they don't cover. But you can always call their customer service for clarity on the policy. I've found them to be very helpful and accommodating (in the U.S. anyway).

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27-05-2013
  298
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eizhowa's Avatar
 
Join Date: May 2011
Location: Norway
Gender: femme
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I know, but there was only one left in my size and I figured you guys would be quicker to respond on a Sunday Thanks for all of your help. Hopefully the dress will fit and I won't have to think about returning it at all

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27-05-2013
  299
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honeycombchild's Avatar
 
Join Date: Jan 2009
Location: London
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They refund you your original postage charge - whatever that may be, and then the price of the returned item minus the return postage cost... So I think you pay one amount - the item + postage and then just book a return with them, then they take the money that it cost to be returned out of the amount refunded. I think. It's strange that they refund the outbound postage, may as well have free returns and not refund the postage!

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06-07-2013
  300
windowshopping
 
theotherbouvier's Avatar
 
Join Date: Dec 2010
Location: Germany
Gender: femme
Posts: 7
Quote:
Originally Posted by eizhowa View Post
Have any of you ever returned anything to the Outnet? I am having difficulty understanding parts of their return policy.

...

Destination - Return fee deducted from your refund - Amount We Refund

Rest of the world - From £25.00 - £16.50 + tax"

Can anyone give me an example of how this would work in practice? How much would I loose (minimum-maximum)?

If I buy a 200 GBP dress, I would like more than 16 GBP + tax refunded...
I live in Germany and I have returned some purchases. It works pretty easy - you get allthe money back that you paid, but they take off this amount:
Rest of the world - From £25.00 - £16.50 + tax.

So if I paid 200 € for an item plus 10,53 € shipping costs, after they accept the return they will transfer (200+10,53) - 18,88 = 191,65 €.
In my case 16,50 £ are 18,88 €, and there are no taxes to pay in EU for the purchases made online in GB. If you normally pay taxes, you will not get them returned.

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