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23-06-2010
  121
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emailme.'s Avatar
 
Join Date: Jan 2006
Gender: homme
Posts: 3,760
that happened to me fabulyss!!

that doesnt make sense at all. its damage merchandise that you have to go somewhere else to fix.

 
 
23-06-2010
  122
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The_Ida's Avatar
 
Join Date: Jun 2005
Location: Denmark
Gender: femme
Posts: 9,213
Speaking of blazers...all the blazers are discounted atm...

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ten days of perfect tunes
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we were in love


 
23-06-2010
  123
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Rockin Republic's Avatar
 
Join Date: Nov 2005
Gender: femme
Posts: 388
Some stuff I got on sale today: leather wedges and silk blouse. Pics are mine and taken from my Twitter account.



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23-06-2010
  124
front row
 
BrittanyJadex's Avatar
 
Join Date: Sep 2009
Location: England
Gender: femme
Posts: 316
get ready ladies! sale starts in the uk tomorrow!

 
23-06-2010
  125
scenester
 
Join Date: Feb 2010
Location: Kent, England, UK
Gender: femme
Posts: 77
Quote:
Originally Posted by MissyJG View Post
I'm so pissed. I recently bought this and have only used it a few times but look what happened! It just broke way too easily! There's a long strap that goes along with it and it got caught. I just pulled a little and it ripped I actually didn't want to buy it because it was expensive..ugh. Any chance they will offer me something if I go and complain? I really loved it.
You should definetly go back. I don't know about other countries but in the UK it's within a customers rights that if an item is faulty (except due to wear and tear from having owned the item for a reasonably long time) you are entitled to your money back, or at the very least store credit. Even stores that operate on a no refunds policy have to take back faulty goods in a time frame of at least 6 months from purchase if it's obvious that the fault isn't due to wear and tear, accidental damage or misuse of the item. The first thing they'll offer is a replacement if they still stock the bag but you don't have to take it.

You should look up your consumer rights for your country and then go in there. If they refuse to refund you or give you store credit then start rattling off your rights and they'll refund you straight away. It near enough always works because the store staff don't want other customers overhearing you kicking up a fuss about their policies because it'll mean people being put off the store.

 
23-06-2010
  126
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lucy92's Avatar
 
Join Date: Sep 2005
Gender: femme
Posts: 12,131
if you live in the UK you can return anything/get it repaired thats faulty or broken for SIX years. thats the law. if you live in the rest of the EU its two years.

for information about returns in the UK. check out this website
http://www.consumerdirect.gov.uk/
this website is run by the government.

the section about clothes
http://www.consumerdirect.gov.uk/aft...ights/clothes/

to read the law that applies to the rest of europe go to page 7 here
http://ec.europa.eu/publications/boo...4/index_en.htm

dont allow any salesperson to push you around!!!

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23-06-2010
  127
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Ievut's Avatar
 
Join Date: Feb 2009
Location: Lithuania
Gender: femme
Posts: 539
These wedges are gorgeous!!!
How much were they?

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23-06-2010
  128
In Bloom
 
The_Ida's Avatar
 
Join Date: Jun 2005
Location: Denmark
Gender: femme
Posts: 9,213
NICE silk shirt!

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ten days of perfect tunes
the colors red and blue
we had a promise made

we were in love


 
24-06-2010
  129
fashion elite
 
Join Date: Nov 2009
Gender: femme
Posts: 2,541
Quote:
Originally Posted by The_Ida View Post
Speaking of blazers...all the blazers are discounted atm...
in germany too??

 
24-06-2010
  130
rising star
 
muffintoppp's Avatar
 
Join Date: Feb 2010
Location: CA
Gender: femme
Posts: 172
Quote:
Originally Posted by Rockin Republic View Post
Some stuff I got on sale today: leather wedges and silk blouse.
LOVE your new purchases!! Which Zara did you get them at and just in case anyone in Southern California has seen those wedges in a 37/38, please let me know!

 
24-06-2010
  131
V.I.P.
 
kate_is_goddess's Avatar
 
Join Date: Feb 2005
Location: Vienna
Gender: femme
Posts: 3,674
Quote:
Originally Posted by myown View Post
do you know this: http://www.borderlinx.com/m/
there you can create an address in another country (only tried UK and USA yet), send the stuff you bought to those adresses and DHL will send it to your home.
For Example: You order an Iphone in UK. They dont deliver to Germany. So you give Apple that DHL-UK-Address and DHL will send it to Germany/Austria.
Thanks, I didn't know that! I'll check it out

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24-06-2010
  132
In Bloom
 
The_Ida's Avatar
 
Join Date: Jun 2005
Location: Denmark
Gender: femme
Posts: 9,213
Quote:
Originally Posted by KamenKutak View Post
in germany too??
How would I know?

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ten days of perfect tunes
the colors red and blue
we had a promise made

we were in love


 
24-06-2010
  133
fashion elite
 
Join Date: Nov 2009
Gender: femme
Posts: 2,541
i don't know, i'm just hoping someone here knows that

 
24-06-2010
  134
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lucy92's Avatar
 
Join Date: Sep 2005
Gender: femme
Posts: 12,131
the sale has started early. it starts today in the US!

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24-06-2010
  135
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Ievut's Avatar
 
Join Date: Feb 2009
Location: Lithuania
Gender: femme
Posts: 539
What about Lithuania?
I bought a blazer Monday and asked SA about the sale and she said that they haven't been notified about sale, but there will be a sale sometime this summer

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