I dont usually have any problems with SAs or people at sephora or makeup counters but I had the worst experience yesterday. I was returning the lamer eye concentrate because it irritated my eyes and after examining exactly how much of the product I've used for a good minute, she told me it's highly unlikely that it irritated my skin and continued to tell me how to properly use it. The look on her face was priceless. It was clear she wanted me to realize I've been using it wrong and keep it. What happened to 30 days no questions asked?