Thanks for the advice guys! I thought about posting something on FB about it (either on my wall or their wall) but I have a pretty limited facebook presence and I like that. And I don't have Twitter. I'll have to think more about the best way to move forward....
I'm so upset. I got my Kirsten Bag last summer in new york. It was Mid-August. The zip got stuck and won't close anymore (there's nothing stuck in it, it seems perfectly fine) by the end of september. What kind of supposedly luxury bag does that? There's no Alexander Wang store around here so I can't even bring it to them or anything, I'll probably have to have it replaced but it's so unacceptable that this happened and in such a short time!
I just saw it at Holt Renfrew. I looked at it thoroughly and was really disappointed with the craftsmanship of it. It just didn't feel very well-made, not enough to justify the cost. Where the bottom metal hardware and the leather meets, there were obvious off-kiltering issues and I saw small crack along the edges. On top of that, the leather of the bag itself didn't feel great (in fact, it felt a little cheap/toy-like). The bag I had checked wasn't even the one on display which would've explained away some of its issues, it was a bag that had been in storage and never taken out.
*sigh* I love the design of AW bags, but so far the only two I've been interested in getting (emile/robyn) really disappointed in person.
I feel like his accessories have kind of dropped off the map a little. I've sold both my Rocco bags cause they just didn't have a place in my closet anymore. I'm down to my black/black Diego, Brenda, and Donna hobo. How about you guys?