How to Join
the Fashion Spot / Front Row / Careers, Education & the Business of Fashion
FAQ Calendar Search Today's Posts Mark Forums Read Rules Links Mobile How to Join
Reply
 
Thread Tools Display Modes
24-08-2006
  196
backstage pass
 
shutterbug's Avatar
 
Join Date: May 2005
Location: Vancouver
Gender: femme
Posts: 867
Oh this thread is perfect! This is exactly the path I am going down at the moment. I work in retail since I'm still in highschool and can only handle part-time. I am planning on studying business/communications in university and I would eventually like to make a career in marketing (with more of a focus on advertising). I would love to hear anyone's opinions on this subject! Fire away

__________________
[Pinterest]
  Reply With Quote
 
24-08-2006
  197
front row
 
pinkpalm's Avatar
 
Join Date: Mar 2005
Posts: 460
the thread all about sales associates is good too...

  Reply With Quote
24-08-2006
  198
scenester
 
Join Date: Jan 2006
Gender: homme
Posts: 92
i think it's also good to stay with a retail store for a very long while instead of jumping from company to company every 3 months. it just makes you look flakey, and a commitment to a store for more than a year or two, looks only favorable fo you/

  Reply With Quote
26-08-2006
  199
V.I.P.
 
BetteT's Avatar
 
Join Date: Jan 2003
Location: Los Angeles
Gender: femme
Posts: 20,406
Quote:
Originally Posted by jeffrey0806
actually retail is an extremely good thing to have on your resume. i disagree with the post above. if you don't know how to sell the product from a store, how in the hell would you be able to know what works in selling in advertising or even design. you need to know who your customer is, and one great way to start is by working in retail and seeing what sells and what doesn't. you have to learn about your customer before you assume you know what you're doing, and that everyone will have the same tastes you have.

retail humbles a person as well. you learn people skills.
I agree that retail is good for honing your people skills ... that you learn a lot about people by selling. That can't hurt a bit ... any good life experience is helpful in almost all careers. But it doesn't qualify you for jobs in other areas of fashion.

I still maintain that you need a lot of other things going for you and the most important of all is contacts ... which means you should work where the people, who already do what you eventually want to do, work ... at the magazine, at the fashion house, at the P.R. firm, the ad agency, not at the retail store.

Marketing and advertisng don't usually have you in contact with the customer anyway ... you are dealing with concepts, research, budgets, media, copywriters, art directors and everything else behind the scenes to produce the right product and then to publicize it. You create the demand for the product and motivate customers to visit the stores.

Then, the salesperson must sell it to whoever walks in and they can only sell what they have been given to sell ... the store inventory.

Selling is all about qualifying (asking questions to find out who is a serious buyer and what the budget is), your presentation of your product (promoting benefits not features) and knowing how and when to close the sale (when the buyer gives you buying signals), and knowing how to kick it up and cross sell other products on top of what the customer just bought. As a successful saleperson, you can take those skills into any other industry and you can make a lot of money in the right job .... but you will still be a saleperson.

__________________
Bette
** It's All in the Details! **
http://www.musecube.com/BetteT/
  Reply With Quote
28-08-2006
  200
scenester
 
Join Date: Apr 2006
Location: Potomac, Maryland
Gender: femme
Posts: 76
I work at Nordstroms now as a SA in the juniors department. I think I'm a pretty decent seller, but there's an issue with customers not remembering who helped them (even if I told them my name), and I'm suspicious of other employees stealing my sales. What should I do?

  Reply With Quote
28-08-2006
  201
front row
 
Join Date: Jan 2006
Location: Taiwan
Gender: femme
Posts: 268
I know @ Nordstorms (esp Junior dept) sales associate introduce themselves to the customers when they get u a fitting room.. but a lot of people (like me) are not good with remembering names ~ so that sucks when they purchase and they tend to say, no one was helping them. what you can do is (i donno if u already do) wear a name tag and frequently come to the fitting room to see how they are doing.. and at those times remind them ur name. I think that helps!! cuz i had sales person do that do me and i remember their name.. and as long as they are not pushy and annoying I will put my purchase on their name!!!

__________________
"It shouldn't be a man's world. They may wear the trousers, but they don't wear the heels" -- Tamara Mellon, President of Jimmy Choo
  Reply With Quote
28-08-2006
  202
front row
 
Join Date: Jan 2006
Location: Taiwan
Gender: femme
Posts: 268
i've also visited one Nordstrom location that in each fitting room there are a little white board that which is for sales associate to write their names when they help the customer in a fitting room. therefore the customers know who to call when they need a different size, that's also a good way for them to remember your name. if you have a good relationship with your manager, you can also suggest this method.

__________________
"It shouldn't be a man's world. They may wear the trousers, but they don't wear the heels" -- Tamara Mellon, President of Jimmy Choo

Last edited by glamourbebe; 28-08-2006 at 03:52 PM.
  Reply With Quote
28-08-2006
  203
front row
 
pinkpalm's Avatar
 
Join Date: Mar 2005
Posts: 460
Quote:
Originally Posted by BetteT
I agree that retail is good for honing your people skills ... that you learn a lot about people by selling. That can't hurt a bit ... any good life experience is helpful in almost all careers. But it doesn't qualify you for jobs in other areas of fashion.

I still maintain that you need a lot of other things going for you and the most important of all is contacts ... which means you should work where the people, who already do what you eventually want to do, work ... at the magazine, at the fashion house, at the P.R. firm, the ad agency, not at the retail store.

Marketing and advertisng don't usually have you in contact with the customer anyway ... you are dealing with concepts, research, budgets, media, copywriters, art directors and everything else behind the scenes to produce the right product and then to publicize it. You create the demand for the product and motivate customers to visit the stores.

Then, the salesperson must sell it to whoever walks in and they can only sell what they have been given to sell ... the store inventory.

Selling is all about qualifying (asking questions to find out who is a serious buyer and what the budget is), your presentation of your product (promoting benefits not features) and knowing how and when to close the sale (when the buyer gives you buying signals), and knowing how to kick it up and cross sell other products on top of what the customer just bought. As a successful saleperson, you can take those skills into any other industry and you can make a lot of money in the right job .... but you will still be a saleperson.
Could you elaborate on the qualifying, closing, and kicking it up parts please?

  Reply With Quote
28-08-2006
  204
front row
 
pinkpalm's Avatar
 
Join Date: Mar 2005
Posts: 460
Quote:
Originally Posted by BetteT
I agree that retail is good for honing your people skills ... that you learn a lot about people by selling. That can't hurt a bit ... any good life experience is helpful in almost all careers. But it doesn't qualify you for jobs in other areas of fashion.

I still maintain that you need a lot of other things going for you and the most important of all is contacts ... which means you should work where the people, who already do what you eventually want to do, work ... at the magazine, at the fashion house, at the P.R. firm, the ad agency, not at the retail store.

Marketing and advertisng don't usually have you in contact with the customer anyway ... you are dealing with concepts, research, budgets, media, copywriters, art directors and everything else behind the scenes to produce the right product and then to publicize it. You create the demand for the product and motivate customers to visit the stores.

Then, the salesperson must sell it to whoever walks in and they can only sell what they have been given to sell ... the store inventory.

Selling is all about qualifying (asking questions to find out who is a serious buyer and what the budget is), your presentation of your product (promoting benefits not features) and knowing how and when to close the sale (when the buyer gives you buying signals), and knowing how to kick it up and cross sell other products on top of what the customer just bought. As a successful saleperson, you can take those skills into any other industry and you can make a lot of money in the right job .... but you will still be a saleperson.
Could you elaborate on the qualifying, closing, and kicking it up parts please?

  Reply With Quote
28-08-2006
  205
scenester
 
Join Date: Apr 2006
Location: Potomac, Maryland
Gender: femme
Posts: 76
Quote:
Originally Posted by glamourbebe
i've also visited one Nordstrom location that in each fitting room there are a little white board that which is for sales associate to write their names when they help the customer in a fitting room. therefore the customers know who to call when they need a different size, that's also a good way for them to remember your name. if you have a good relationship with your manager, you can also suggest this method.
That sounds like a really good idea! I'll totally suggest that! We don't wear nametags though--because we are not allowed to give our names unless we help them first--because if we just greet them and give them our names and they tell the cashier we helped them, we don't deserve the sale just for greeting them. I wish we had buzzers in the dressing rooms like Vicky's does so it would be easier for customers to let us know when they need a different size.

  Reply With Quote
06-09-2006
  206
catch me if you can
 
iLoveCouture's Avatar
 
Join Date: Oct 2004
Location: Orlando
Gender: femme
Posts: 3,914
Has anyone here worked at Neimans before? What is the discount and pay like?

__________________
I wear my sunglasses at night
  Reply With Quote
06-09-2006
  207
fashion insider
 
thesiren's Avatar
 
Join Date: Apr 2006
Gender: femme
Posts: 2,188
it depends what department you work in, but i've heard of base pays ranging from $6 to $11 or so. i'm not sure what the discount is, but i've never heard especially great things about working there.

__________________
do you prefer fashion victim or ensemble-y challenged?
  Reply With Quote
06-09-2006
  208
V.I.P.
 
Diorling's Avatar
 
Join Date: Feb 2005
Gender: homme
Posts: 6,725
Quote:
Originally Posted by iLoveCouture
Has anyone here worked at Neimans before? What is the discount and pay like?
I cant imagine it being 6, unless you're janitorial. Id say 12 - 16 I know they do 6 - 10 percent commission (depends which department, shoes having the highest commission) The discount is 20% with the occasional double discount day.

Ive pretty much been offered a position at Neimans. Except they have yet to tell me where it is. They call me every few weeks to say "we will have a position opening up shortly" it's annoying though...

Oh well...Im not concered over Neimans. Onto bigger and better!! Barneys!!

  Reply With Quote
06-09-2006
  209
fashion insider
 
thesiren's Avatar
 
Join Date: Apr 2006
Gender: femme
Posts: 2,188
a girl i had geology with worked at neiman's and had for nearly two years and only made $8 an hour. she started out making $6. granted, she made a nice killing with commission, but the numbers were still surprising.

__________________
do you prefer fashion victim or ensemble-y challenged?
  Reply With Quote
06-09-2006
  210
V.I.P.
 
Diorling's Avatar
 
Join Date: Feb 2005
Gender: homme
Posts: 6,725
Quote:
Originally Posted by thesiren
a girl i had geology with worked at neiman's and had for nearly two years and only made $8 an hour. she started out making $6. granted, she made a nice killing with commission, but the numbers were still surprising.
Which Neimans was it. I find it hard to believe.

  Reply With Quote
Reply
Previous Thread | Next Thread »

Tags
associates, management, retail, sales
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

monitoring_string = "058526dd2635cb6818386bfd373b82a4"


 
All times are GMT -5. The time now is 09:25 AM.
Powered by vBulletin®
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
TheFashionSpot.com is a property of TotallyHer Media, LLC, an Evolve Media LLC company. 2014 All rights reserved.