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^ I agree (if the case is that the store manager didn't recognize his face). Firing someone for that reason is just absurd. I don't think any customer would come in a store and ask how the head designer would look like! Funny if this happened to a Martin Margiela store and he came in.
But if the case is that the manager didn't know the name of the head designer, then he should be reprimanded but not fired. That's a bit too much.
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