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Klowchloe and Eclectic (and all other NM victims)- sorry u missed out, I also had a very bad experience with NM when I was trying to buy my Chloe boots. As an international buyer, I had to order with live assistance and the guy stuffed up so badly that somebody else bought the boots (last pair) while i was transacting..grrrr....I ended up buying off ebay for way over retail.
Stephbina- I too have a dodgy black stam, but the smaller one. I have decided to keep mine (though the ebayer who sold it to me is NOT getting any positive f/back from me for not disclosing!!). The frame is actually warped and hence the kiss lock is loose and the whole bag doesn't shut tight. I've taken it to a cobbler, who is going to use a machine to try and fix. Perhaps you could enquire about this for yourself? I wouldn't give it up, but that's just my opinion. Good luck!
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