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08-01-2009
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BetteT
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Join Date: Jan 2003
Location: Los Angeles
Gender: femme
Posts: 19,343
PopUp Ads and Other Advertisments: Tech Issues-Please Read Post #1 for Instructions
Moderators Note:

This thread is for reporting technical issues you are having with any tFS ads or popups.

Please do not report complaints about content or frequency of the ads. Be aware that we, the moderators, cannot address the number or frequency of the ads and or popups. The large internet corporation that owns us controls the ads and we have no input, whatsoever. If you want to vent you may go here: Irritating Advertisements/ Popups

However, from time to time an ad or popup creates a technical problem, like not closing and obscuring the forums and the navagation controls or occassionally causing your computer to freeze. This is the place to report your technical issues.

Many times the problem is created by a virus or trojan or something else that you picked up at an obscure website and it is stored on your own hard drive. Often, it is not tFS generated and we can do nothing to help.

So, before reporting any problem with an ad, please do the following:
  1. Install and/or update a good popup blocker.
  2. Update and run a scan of your virus protection software.
  3. Clear your cach and cookies and restart your browser.
  4. Then, if none of those help, post your problem here. If several members have the same issue we will report it to tech support and ask them to take a look.
  5. In order for tech support to diagnose the problem, please do a screen capture of the ad in question and post it along with a detailed explanation of what is happening and where you are located (different cities get different ads).

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Last edited by BetteT; 21-07-2011 at 12:13 PM.
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