[Feline]

It seems a ridiculously high cost just to try something on that may not fit or suit the customer. I would not be at all happy to have to pay that much, regardless of customer service which is seldom that good. The way clothes are sized these days means you have to go in a lot of shops and try a lot of things on to get a decent fit, and the customer would be penalised by the 'trying on' charge because manufacturers cannot get their act together regarding sizing. Buying online and paying for returns will work out cheaper as a number of online shops offer a free returns service. There has to be better ways for 'real' shops to win back customers - there can't be many worse ones!