|
I can see why this is frustrating for ski/snowboard stores in particular. Having worked in one for 6 years, I know that fitting somebody for something highly specialized like ski/snowboard boots, or a snowboard package takes a very long time. Sometimes you can spend up to an hour plus with one client, finding the perfect fit for a pair of boots, for example. But I think charging a fee for that is kind of ridiculous. Brick & mortar stores need to find a better way to get competitive and keep their customers from buying online - I don't think this is the answer.
|