Chloe Paddington Bags (February 2005 - March 2010)

[janyoung99]

Ok, I may need some help. my mum has the cream n/s hobo, which she loves. She's had it for 5 weeks, carried it for 3. She found a bit of colour transfer on the back but now she's found that one of the corners has gone grey where all the cream colour has rubbed off! She's very upset, especially as there is also some peeling on the padlock!

I spoke to selfridges (where it was bought) and as it's out of the 28 day returns policy, they won't swap it, they say they'll send it for repair, in Paris!
What should she do? This her most expensive purchase and she is worried they'll send it away, be without it for ages and then the same thing happen again in another 3 weeks. selfridges have been really bad about it, and I rang chloe in london, and they just said I had to talk to selfridges. What do you suggest, is there any way to get rid of colour fade etc?

Definitely she should let Selfridges send it to Chloe in Paris. She will get it repaired (or replaced) and they'll put a new lock on it. I'm afraid that the bag and hardware will continue to deteriorate if she doesn't do this - and the longer she waits, the more difficult it might be to get the repair/replacement. I know she hates to part with her new bag and it is my understanding that Chloe might not get it back to her for about 6 weeks - but it will be so worth it and then she'll have essentially a new, perfect bag that she won't have to worry about - right in time for spring! For $1500. she deserves perfection!!

 

[Womanolo]

I agree with the above. I would expect my bag to be mended whether I'd spend £800 or £80 - if it's not right, it's not right. If your mum sends it away and it comes back but deteriorates again then she really should go mad about it. I really feel for her sending her bag away. I waited ages for mine, and I'd be absolutely gutted if I had to send it back.

 

[EskimoGirl]

is it mostly the newer bags having the problems with the color rubbing off and such? i haven't noticed it in my khaki, but it was bought back in september.

 

[madem0iselle]

mmamab- now i feel so much better =)
HYZE- im so sorry to hear what happened to your mom's cream! im so worried about mines too now! i guess i ahve to be like SUPER DUPER careful - -" i think she should complain to selfridges cause if i were her i would be very pissed off and totally do anything to get it fixed =]

 

[roey]

But roey, did you receive any new bags this week?

I have two on the way this week. One is the Gerard Darel 24 Hour Charlotte "Drape" bag in chocolate. I just discovered this bag last week while reading The Purse Forum and think it is gorgeous for such an inexpensive French bag. I hope I love it IRL. It reminds me of my Kooba Lucy - the only Kooba I kept in my collection (in camel). Lucy is such a great bag!

The second I am so excited about!! Last summer, I purchased the large leather Gucci horsebit hobo in black - plain leather, no logo - from BG. I really wanted the tan (cognac color), but BG only had black so I convinced myself the black would be fabulous too. Truth is, I really don't use black bags all that much and covet my one and only black Balenciaga City. I don't know what made me call BG last week to inquire about an exchange for the Gucci, but I did (got the same s/a who sold me the black) and they had the tan in stock! It is set aside for me until the black one arrives, which should be tomorrow. An even exchange, and I am getting the color I had my heart set on!

If these two new bags don't keep me happy for awhile I'm going to have to stop reading this forum! It is so enabling! But on a good note, one of my ebay items sold and if the others do too, I am putting all that $ toward my NM card! The faster I pay it off the faster I can shop again!

 

[Womanolo]

I don't know what made me call BG last week to inquire about an exchange for the Gucci, but I did (got the same s/a who sold me the black) and they had the tan in stock! It is set aside for me until the black one arrives, which should be tomorrow. An even exchange, and I am getting the color I had my heart set on!

I am really happy for you, you lucky auld thing! You'd better use the new one when you get it!

 

[EskimoGirl]

The second I am so excited about!! Last summer, I purchased the large leather Gucci horsebit hobo in black - plain leather, no logo - from BG. I really wanted the tan (cognac color), but BG only had black so I convinced myself the black would be fabulous too. Truth is, I really don't use black bags all that much and covet my one and only black Balenciaga City. I don't know what made me call BG last week to inquire about an exchange for the Gucci, but I did (got the same s/a who sold me the black) and they had the tan in stock! It is set aside for me until the black one arrives, which should be tomorrow. An even exchange, and I am getting the color I had my heart set on!

i have the large gucci horsebit hobo in the tan/cognac color. it's a really lovely bag, and it goes well with everything. i carried it a lot over the summer (i got it last spring), but it is very heavy and hurt my shoulder, so i just carry it sporatically now.

 

[SoCal]

Congrats roey; sounds like it will be a good week!

 

[mundodabolsa]

i have the large gucci horsebit hobo in the tan/cognac color. it's a really lovely bag, and it goes well with everything.

me three I actually just started using it again, I use it as a travel carry on.

 

[EskimoGirl]

me three I actually just started using it again, I use it as a travel carry on.

i used mine as a travel carry on for a while too!

 

[3monkeys]

Hi all! Will someone help a novice Please? I came across this item on ebay, is it authentic? item # 6856203783
Thank you.

 

[LeucoMela]

So I'm taking my bag out for the first time today My moms picking me up and I'm going to Target, weee My mail has been really screwy lately so I'll have to leave a note for the mailman to leave my wallet if it does come today. I'm getting anxious

 

[missbradshaw]

3monkeys - yes looks fine to me!

 

[koukanamiya]

First Paddy

Hi everyone! This is my first post in this thread. I'm in process of getting my very first Chloe Paddington . The bag is in the mail and it's in the Anthracite color. I have a very strange question for you (please don't yell at me) ... When you receive your Chloe bags, do they come in any kind of plastic wrappings/seals/storage bags or do they only come with the cotton dustbags? The reason I'm asking is that I asked the sales lady from two different locations and they gave me two different answers. The first one said when they remove the bags from the carton, they just go ahead and put the bags inside its dustbags rightaway. The other saleslady said they keep the bags inside the plastic storage bag (the dustbag is inside the bag) until they sell it. I just want to be sure I'm not getting a bag that was previously returned ... Can someone tell me what their experience with receiving the bag in the mail is like? Does it come with any original wrappings in tact? TIA.

 

[LilyGirl]

Hi everyone! This is my first post in this thread. I'm in process of getting my very first Chloe Paddington . The bag is in the mail and it's in the Anthracite color. I have a very strange question for you (please don't yell at me) ... When you receive your Chloe bags, do they come in any kind of plastic wrappings/seals/storage bags or do they only come with the cotton dustbags? The reason I'm asking is that I asked the sales lady from two different locations and they gave me two different answers. The first one said when they remove the bags from the carton, they just go ahead and put the bags inside its dustbags rightaway. The other saleslady said they keep the bags inside the plastic storage bag (the dustbag is inside the bag) until they sell it. I just want to be sure I'm not getting a bag that was previously returned ... Can someone tell me what their experience with receiving the bag in the mail is like? Does it come with any original wrappings in tact? TIA.

i have received many paddies, some of which i knew had never been returned (because they were preorders) and i never had one come in any sort of plastic wrapping. the new ones came in the chloe box with some paper wrappings and the dustbag was folded inside the bag. but i have also received bags in the original box that were returns as well. i don't think the packaging is any guarantee that the bag is not a return.

 

[mundodabolsa]

^Yup, the packaging all really depends on the store, the particular SA, their patience at the moment...

 

[blu_genie]

Because LVR is the devil? heh

BTW that totally cracked me up

But, um, I think I made a deal with the devil... in a fit of panic Friday over not being totally happy with w/my tan strappy I tried to order a tan from LVR. At first I got the usual error msgs that you experienced , got frustrated , then ultimately relieved that I wasn't on the line for yet another bag. But come Monday I get an email from LVR saying my order was processed!

Now I'll be scared S-less about WHAT I'll actually receive, WHEN it will arrive, and IF I even like it better than the others....

What is this insanity that has taken over me??

 

[mammab]

BTW that totally cracked me up

But, um, I think I made a deal with the devil... in a fit of panic Friday over not being totally happy with w/my tan strappy I tried to order a tan from LVR. At first I got the usual error msgs that you experienced , got frustrated , then ultimately relieved that I wasn't on the line for yet another bag. But come Monday I get an email from LVR saying my order was processed!

Now I'll be scared S-less about WHAT I'll actually receive, WHEN it will arrive, and IF I even like it better than the others....

What is this insanity that has taken over me??

Blu-genie -- maybe it was meant to be then? The purse Gods were working behind the scenes for you.

I had a slight fit this morning as well. Woke up, had my coffee, turned on the PC and checked BG's website and LOW AND BEHOLD....there was a Blanc Satchel Paddy! My heart was racing.......my hands were shaking ....I checked out and was so relieved that I got one! Mind you, I've been checking d-a-i-l-y, at least 3x, sometimes more -- for this color and there it was! Now, I know this is going to be a return, but I just do not care, that's how badly I've been wanting this bag. IT's coming tomorrow.

I also cancelled my order for the silver, since the Blanc is the one I have truly wanted. I guess I was just filling voids. Who knows. I'll also probably return the 2 hobos that are coming my way as well.

My FedEx guy is going to really think I am nuts now. He's going to be delivering like 3 bags this week on different days and if the silver ends up coming too (they weren't 100% sure if it was cancelled or not since it was in process) then that'll be another trip for him. I'm soooooo embarrased about seeing him. Ugh.

 

[LeucoMela]

yay! Irs great to get the color you really want! I still want to see pics of the silver if it comes

Well, no wallet yet Maybe tomorrow

 

[bijin]

i was getting out of sorts waiting for my bag so i've fired LVR a few emails (finally coming this evening-estimated delivery 6pm ) and in the course of finding out when my bag was going to be shipped, i asked why the small bouling (zippy) is priced higher. here's the reply:


We just had a big meeting about the locks. So I am very confident that your lock will not be scratched.

The small bowling is "more of a challenge" to create - I know it seems strange but the smalleer the bag often the greater the price.

Please do not hesitate to contact me directly if you should have any further questions.

My best,

Cristina Camilli
Customer Care
Luisa Via Roma - Florence, Italy