I used to work at a boutique that carried Kiehls. Part of our training was trying all of the products, so I know pretty much all of them. I also got to hear a lot of feedback from a lot of customers, etc. and found out what really sells. Here are a few favorites/ stuff I really remember or use:
- Pineapple Papaya Enzyme Scrub: Their directions on the bottle don't state it, but you're supposed to leave it on for a couple of minutes. Amazing stuff and great for skin that is sensitive to scrubs, etc. Makes your skin amazingly soft. One of their best sellers.
- Creme de Corps/ Soy Milk and Honey Body Polish: When used in combination, will give you the most buttery soft amazing feeling. No need to use everyday, but it's a great once-a-week routine.
- Amino Acid Shampoo: Perfect for most types of hair. Sold this a lot. Especially to men.
- Number One Lipbalm: Actually not much of a favorite. The baby lipbalm is easier to use and less germy since you don't have to touch it. The men's lipbalm is also good option, it's pretty much the same formulation but with a semi-matte finish.
- Olive Fruit Oil Nourishing Conditioner: I recommend this to anyone who has dyed or permed their hair and now has kind of coarse, tangly hair. This whole line is amazing and great! It makes your hair super silky and soft. I used to use Frederick Fekkai but this stuff is better!
Other Stuff:
- Kiehls is 100% guaranteed, and that is their company policy. If any place tells you you cannot get your money back, they're probably not a reputable Kiehl's dealer. Target for a while back had some Kiehls through some kind of illegal agreement. I think they have since been taken out of the stores.
- I would ask for samples at any Kiehls stores. We were told to give at least two samples that we thought might be suited to that particular customer. Most Kiehl's counters/ stores will have all that they carry in sample form (unless they're out).
- PS, The samples for the eye creams are half the size of the actual eye creams. Just get two and it's like buying the actual item.
That's all. Hope that was somewhat helpful.