Purpleskirt.com DONT SHOP THERE!!

[Tiffany7]

DONT SHOP at Purpleskirt.com anymore!

I just bought a pair of James jeans from them. They came to me with the button almost falling off. There was supposed to be a form to fill out on the back of my invoice... it wasnt there. Not only wasnt it there but it was a totally unprofessional invoice that was cheaply printed off a printer on a torn in half piece of paper. There was supposed to be a purple skirt tag on the jeans to return... it wasnt there so I tryed to email them... all the emails came back saying their box was full. So I tryed to call their 800 #... they connected me to a 900 # that tryed to charge me $9.99!! I tryed to call their reg #... it was disconnected!! I tryed to fax them... it didnt go through. I called the co. that represented them... not anymore they dont! Soooooooooo I have called my credit card to dispute the charge. Im NOT buying $86.00 for some jeans with a broken button. My CC company was really nice about it & are helping out alot. Anyways... I just wanted to warn everyone.

 

[Meg]

That's really odd that happened as I've only ever known purpleskirt.com to be a completely reputable company and for that to happen is really odd. I wonder if something happened to interfer with their website or their company or something.

 

[Tiffany7]

Thats what people have said but Im thinking they might have been bought by someone else who has now skipped town.
I talked to the company that did represent them & they wouldnt tell me why they stopped representing them so obviously something happened.
Id just say shop there at your own risk or try to call them first.

 

[SCBl0ndie]

I've always thought the clothes they sold were a little blah.

 

[Luna]

Let your credit card fight it.. they'll probably credit your account.. and the company will go after purpleskirt.

 

[sugar]

Purpleskirt is bad news.

I had two purchases with them this past summer. One where I was overcharged...the other where I had to return the item.

I was able to contact them...however, even though they had assured me numerous times that the credits would be processed, they never were. In both instances I had to file disputes with my CC to get the adjustment/credit.

 

[*Happiness*]

This is good to know. Thanks.

It's really sad when companies (whether web based or not) take advantage of the customer. I hate that. They should have a statement or something on their website...if they changed owners or something. The customer has a right to know that.

 

[Fade to Black]

The button almost fell off? I'm going to buy 10 pairs of James jeans from them right now! I love that, when the clothes are so shabby it's to the point of derelique...it's so authentic, so sexy and unkempt. Now all I need to complete my look of deconstructed blazer and jeans with no button is a full bodied American Spirit

 

[luvkoshi]

OMG- I can't believe they would let that happen to a customer. I know buttons fall off and things have to be returned, but they should be on that lickity split with a smile. If they did sell their name to someone else- I just don't understand... How could you let someone else represent your name? They could tarnish it forever. No millions are worth that risk. A friend of mine knows one of the owners(not Tracy Ullman- this woman used to be a stylist for Belinda Carlisle back in the GoGo days). She has encouraged me to try to get my bags on the site, but I make them by hand & haven't manufactured a cheaper version yet. Maybe this is a sign to steer clear??? I be scared now