farfetch.com

[PinkPrincess113]

Ooh.. I hope you get that dress you wanted, it's beautiful classicalbang!

As for farfetch, I bought some Chloe shoes off there once and received it in record time from Italy with free shipping to the US. What sucks is their customer service is a bit slow.. I wanted to return them but you have to contact them first (even though there is a 14 day return period) and they got back to me within 3 or 4 days... and then they credited me the wrong amount and then when I emailed them about that it took another 3 days or so, and they hadn't answered me properly so it was back and forth but their replies were always within 3 days. Really confusing.

So I ended up returning the shoes to Italy and it was about $40 shipping!!! Ahhh.. that'll teach me to be more decisive in making rash online purchases

 

[classicalbang]

Zarina, I'll still be getting the dress. They have set it aside for me and will send it as soon as the receive the shoes.

Thanks pinkprincess. I hate when stores take so long to reply to emails. However, in my case farfetch responded to mine within 24 hours.

 

[PinkPrincess113]

maybe they had to correspond with the original retailer in Italy, where my shoes were from... glad to know it's not like that all the time!

 

[RedandNavy]

Just saw this thread and it makes me feel worried... I ordered something on Sunday with 2-4 days shipping promised and today, on Tuesday, I get an email that they will contact me again when they have processed my order. I feel a bit unpatient and worried already. I should stick to net-a-porter.com, they've always been soooo fast. But farfetch definitely has some GREAT items. Let's hope all works out fine and I'll get my order till Thursday...

 

[RedandNavy]

Got it today, thursday! Which is fine. All in all the shopping experience was okay. The side isn't as userfriendly as it could be and the processing was s bit slow, but it was okay. I guess I'd recommend it.