Bad day. bad shopping day...bad Hermes experience compounded by Matches Online misery. Okay well I know its Christmas and all that but I bought a coat on the Matches website on the first day of their sale - the day before yesterday. The item was due to be shipped to my London address. Anyways, I phone up today to check everythings cool with the coat and that it's on its way and the darn thing is still hanging their in their offices not shipped nothing! I am only in the UK for 3 days over Christmas and I want to get the coat check it's all fine and take it back with me to France or return it if necessary. To cut the rant, basically, in order to make sure I get it before the afternoon of Thursday 28th Dec I have to swing by their offices and collect it in person on the 27th. E-commerce - what e-commerce.
And by the way, their prices are always slightly higher than everywhere else - for example, they slap £5-10 quid on Prada over the price of the Prada stores.