Agree with your observations!
I'm surprised the CEO said they cut out their aspirational customers whilst trying to elevate the brand, I did not notice any elevation.. if anything the brand in the last 3/4 years has lost most of what fashion credibility it still had, the products have further cheapened - which is quite dangerous when some of its signatures, prints and 'DNA' can teeter on the edge of that already if not done well.
Unfortunately no Riccardo, possibly that ship has sailed. He was supposed to go there post-Givenchy, with a type of 'co-collaboration' between them (hence putting Donatella in that Givenchy campaign), except it was called off last minute when Donatella found out he had wanted to mostly run it himself, and she had expected she would still have final say on everything. Wasn't clear if the company went behind her back or he was very ambitious on his own. A shame because he would've been very good there, and think could've had a genuine connection and elevated back into a fashion conversation, more naturally than what happend at Burberry.
Donatella is leaving early 2025, her replacement has already signed and will be announced soon.