Covered heels damage
I have a question/complaint. Don't get me wrong, I love Nine West shoes. They are in my price range, great range of styles and usually decently comfortable. But it has happened to me at least three times on different Nine West shoes, that the covering of the covered heel gets torn off. Even on a pair that I'd only worn about twice and wore out and at night and didn't even do any dancing or anything or trip or have someone step on my heel (which I don't know how they would). But when I get home, the "leather" or whatever they use is all scraped and peeling off the heel.
The first time this happened I returned the shoe b/c it had never happened to me before I thought it was definitely defective since I'd only worn the shoes twice and didn't handle them roughly. But it happened again to another Nine West shoe, but I felt bad doing another return so I scraped all the leather off the heel and spray painted those gold just for a fun pair. And it happened to a third as well after light wear. And each time I was sad because they were all really cute shoes before the damage.
Now I never buy covered heels from Nine West, only stacked. But it kills me since so many of the cute ones have covered heels. And it's curious because I have covered heels in other brands which this has never happened to, but it still makes me hesitant to buy covered heels in any brand.
So I want to know, has this ever happened to you? Does it happen regularly? Do you think these were defective shoes? Do you buy covered heels? Do you have any tips for preventing damage? Just because this has been bothering me forever and I just finally found this nine West thread. Sorry for the long post, just want to explain the situation.
ETA: when I returned the first pair the associate said it could have just scraped against a barstool or when you get out of the car. I didn't remember scraping anything. I just think it's wrong that a pair of shoes could be damaged to the point of un-wearability by such a small action. They should just make them better. I mean I think I have cheapo charlotte russe shoes that have held up through more.