i had one that i grew out about two years ago, it was kinda nice at first but no matter how much i conditioned it was never as soft or lively as my natural hair, i like it big when i wear it out and i never got the look i wanted, maybe if i had gone to a texturizer expert i would have had better results, but in the end i wasnt happy with it cause i really just wanted the look of my twist/braidouts with just washing and going and that isnt what i got, plus as it grows out and you get touch ups it gets straighter and ramen noodle looking, plus its hard to time it so the textures blend, it could make some problems worse like the front of my hair has loose kinky waves that never act right and the texturizer just made it stand out worse, i wish it would have worked for me, i was mad that i had so much hair and ended up transitioning again, two years later its back to its original glory and i just take the time to work with it more and learn new styles and techniques, if you want more info go to missjessies.com formerly known as curve they have tons of before and afters of their silkener/texturizer and are experts, i dont really like the look of it on most heads and the thing is you are never completely sure of the outcome, also a.dickey at louis licari and curlisto salon are both experienced with this as well as natural hair, does your friend have pictures???