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I'm so frustrated with my Repettos. I bought a pair back in September and could only wear them for two months before the elastic in the back wouldn't stay up on my ankle. My shoe guy couldn't fix them so now they are unwearable. I wrote to the company and hopefully they'll give me some guidance. They were such comfy shoes for those two months!
That does sound frustrating. I always fix the problem of the shoe fitting improperly around the ankle by buying (esp. leather) shoes a size or half a size too small and wearing them around the house to stretch the toe area. I was told I have a "narrow heel" so most shoes I wear tend to slip on the back. I did this with two of my Repetto bb flats and it works perfectly.