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Oh my God... I just posted about this on The Purse Forum!! My friend who works at Holt Renfrew in Toronto asked her coworker downtown why Holts currently didn't have any in stock... the coworker said that it was because apparently, the leather on the piping was ripping and showing the white part underneath so customers were bringing their bags back so Holts had to ship them all back!
I hope this isn't the case with all of their bags that are out at the moment because I just ordered the Forest Rocco from Aloha Rag just two nights ago and I was planning on carrying it every day, which is the reason why I had to sell my grey one..
So I guess I will email AW and see what they say but I'm not holding my breath. It's quite annoying because fixing this leather won't be easy or cheap, but the bag looks quite bad with the tears and everytime you carry the bag, it just exacerbates the issue.
oh - sorry to hear it's happening to you ladies as well. Maybe when I email AW I will include pictures (as well as links to this thread and the Purse Forum thread) to substantiate that it's a major issue. Though of course, if they acknowledge it, I'm sure they would get a flood of returns. I still have my card somewhere, maybe there is a guarantee of quality on that? Because honestly, people on the Purse Forum were getting these tears after carrying their bag about 10 times. And the piping is white so it really shows when it's torn.
I have a much older (much more delicate bag) from Jimmy Choo which I didn't treat as well as this bag and I've had a bit of piping torn on that, but the piping was navy to match the bag color.
I'm dying for the Darcy....
Anyone own it?
lets see photos diider! karma for you.