sort of ot, but not really: my brother just had to go to court with fed ex to deal with these extra charges they gave him for having supposedly oversize boxes. the dumb part is that his sales rep had measured the boxes personally and assured my brother than they were under the max size. so when my brother went to court, the fed ex employee testified against fed ex. it was for way more than the customs charges though, so i don't know if it's really worth it for any of you to contest them...it just seems like fed ex doesn't really know what they are doing but they always err on the side of them getting more money (i'm not surprised, but it's dumb/sad).