I had my first trip to NYC and it was amazing. I loved loved loved it. But, my shopping trip to Saks Fifth Avenue was not that great. I was seriously snubbed by the sales associates. They did not smile at me, ask if I need help or anything. They hardly even looked at me. I watched people after people get assistance, but I was totally ignored. I went in with 3 goals. To by a dress for my birthday, Chanel foundation and Pucci shoes. I bought nothing. By the time I TRIED to find a dress and shoes, I was so turned off by the place that I skipped the make up counter and left. The store was amazing, the clothes were amazing, but the atmoshpere was not. The whole reason I went to the store was because I wanted personal attention, that whole helpful attitude, ect. I thought that was the whole point of shopping at those stores. Otherwise I would have shopped online. I had the money. A couple thousand to spend, actually. Why would other people's money be good enough, but not mine? I watched a rude women in velour sweats come in, try on a million things, throw minor hissy fits and buy nothing. She treated them like crap, yet they swarmed around her. I was actually looking to SPEND money. I mean, it's not like I came in looking like a scruffy homeless woman. I was wearing paperdenimandcloth jeans, ugg boots, a black turtleneck, diamond studs, hair in a ponytail, low key make up.
So what is the deal? How do I go to a place like that and get the great service I deserve, and thought I would be getting? So now I have all this money that I've worked forever saving up, but no dress. Is there some secret I'm missing? I honestly thought of sending them an email about my experience, and explaining my situation (politely, of course), just to see how they respond.
What would you do?