But for all they know, a person walking into the store might not buy something either, or know how much they'd spend. They can't judge someone by they look.. I've seen people go into Holt Renfrew wearing a t-shirt, shorts, and flip flops and buy a suit for $1000+. I've purchased quite a bit over the phone as the sales/selection here is pretty terrible. I would have bought a Cloak tee, if he had told me what sizes were available and how much it cost. Too bad though.. the Cloak boutique will be getting my business instead.