Chanel will no longer repair bags more than five years old

[SandraJH]

Wow and I was about to take two of my flaps for repair! They both are about 8/9 years old. This makes me angry

I'd still send them in and see if any of the "underlings" notice at this point. Worst that happens is they say no.

 

[RuggingUpForTheWintour]

I'm surprised that wasn't happening before 2015, to be honest, as Gucci have always had an extremely guarded repair/refund policy.

 

[RuggingUpForTheWintour]

My local Chanel has been closed down for nearly four months, so good luck even getting an answer from a door knock let alone applying for a repair.

 

[lisarobbet]

Its is sad if they are not.

 

[SocialKonstruct]

I'm surprised that wasn't happening before 2015, to be honest, as Gucci have always had an extremely guarded repair/refund policy.

That's not entirely correct as I am getting a vintage Gucci bag fixed soon! Just send it in and see what they think.