*Happiness* said:I have a question....
how do you pick your favorite sellers? say you're looking for a "fountain pen" do you just type in that word and see what comes up...research who has the best pen for the best price and then choose a favorite seller from there?
what say you? thanks.
Mulberry said:Vey interesting thread!! What i would like to ask is what happens if you order for example a designer handbag outside US (e.g. Italy), which cost lets say $600 and the seller sent it by mail. What happens with customs? Do you have to pay extra taxes except these $600?. What happens if you bought it from an independent guy (so not receipt
available) not a store?
Thank you for your help
z.cesca said:this one is for all of you who sell/buy on eBay... I would like your input as both...
Hello! I am a seller and am pretty flexible when it comes to returns... However, my buyer purchased something on 5/12/06, received it on 6/3/06!! (yeah, she was out of town and forgot to tell me), notified me she wanted to return it on that day.... and since then, she has responded to my e-mails about every 6 days!!!!! Now, she told me she was out of town b/c her friend had to go through chemo and all this stuff, but she also said she would be BACK in town on 6/13. The phone number she has registered on eBay no one answers - ever, nor does it have an answering machine. What do I do? I want to be flexible since I was notified of the return, but the woman is showing no signs of life (to me) - but as of the 18th, the eBay username has been bidding/buying, so someone is there. I have sent e-mails, messages through eBays, called... nothing. She is a reputable buyer, with feedback in the 1800's (99.6% positive)... but she has had the item for 18 days now! What do I do? Someone please help! (sorry for the length...)
Plastic'sWife said:I love ebay. My only complaint is Private Feedback.
That is totally wrong, esp when sellers are selling designer luxury goods.
Luxury's Lap said:So, let me get this straight - the buyer has the item, and you have the money? If that's the case, don't worry about contacting the buyer, let them come to you. It's their problem, not yours.
As long as you didn't give a refund before they returned the item, I'm not sure what the problem is. Except for you being too nice of a seller!
Luna said:^^ Agreed.
And if they fail to comply within a certain amount of days.. there's no way they can file a claim or anything with ebay...
Stop stressing and let them go out of their way.
ChrissyM said:^^ I think that you are guilt-free if you clearly stated your return policy. The person agreed to those terms by buying the item, so imo you have no further responsibility to them.
z.cesca said:Thanks Luna! So if my refund policy stated 14 days and that time has passed, they can't file anything with eBay?
Sidenote: can you believe the user ID is still active on eBay and won't answer my messages/e-mails? The nerve! I'm trying to be the good person here... and as of the 26th she was out there leaving and receiving feedback!