“The digital and the physical experience need to be integrated,”  Vitale says, and so a series of iPads are being installed in the store  (launching on the first and eighth floors) so that salespeople and  customers can use them as part of what Vitale calls the “selling  ceremony.” Say you’re interested in *
Céline.  A Barneys salesperson might well appear with an iPad loaded up with an  interview with the designer, Phoebe Philo, or a street-style picture of  Barneys’ new fashion director, Amanda Brooks, in a Céline dress, or just  a comprehensive inventory of all the Céline clothing, shoes, and bags  Barneys has to offer at that moment. 
                                                                        Vitale has also been tasked with lining up exclusive product for the store: 
L’Wren Scott handbags, for example, or women’s suiting by the designer Alexandre Plokhov, who used to design the menswear line 
Cloak.  Barneys will become, this fall, the only store in America to carry  Walter Steiger shoes (other than Walter Steiger). It will also offer an  exclusive menswear collaboration with 
agnès b. 
                                                                        Hanging on the wall in *Vitale’s office  is a blowup of an old Barneys ad, a painting by the French artist  Jean-Philippe Delhomme. In the painting, a woman models a dress for her  friend. The tagline, written by Glenn O’Brien, 
GQ’s style-*advice  columnist, reads: “Nina knew David would eventually weaken.” Outside  Vitale’s office is another iconic moment in Barneys advertising: Linda  Evangelista modeling a hat. Next to her is future boyfriend Kyle  MacLachlan wearing a lobster on his head. Part of the Barneys ethos has  always been this ability to laugh at the whole thing, to allow the  customer in on the joke—or at least to acknowledge that its customer is  no rube. In a way, the store glamorized shopping by quasi-ironizing it.  In the mid-nineties, the store’s tagline under *Doonan became “taste,  luxury, humor.” 
                                                                                   
“Barneys has to  stand for something. It has to feel different. This is shopping as a cultural event.”
    Now, however, the store will be a  little less whimsical. Times, after all, have changed. “We’re still  going to have *humor,” Vitale says, “we’re just going to have it in a  very refined way.” 
                                                                        Lee’s next hire was Freedman, who was the creative *director at 
W  magazine for *almost twenty years, where he was devoted to the  intersection of high fashion and high art, and always happy to push at  the edges of things: It is Freedman who once published a photograph of 
Tom Ford  sanding another man’s bottom. At *Barneys, Freedman’s office sits one  floor above Vitale’s, but where hers is all clean windows and views,  Freedman’s is cavelike. He’s painted the walls a dark gray and taken  efforts to dim any natural light. “I hate light,” he says cheerfully.  “Hate it.” Freedman is tanned from weekends on Long Island. In the low  light his teeth look almost electrically bright. 
                                                                        He explains that he had never really  considered working in retail, but then he had an important conversation  with a friend. “I was talking to [gallerist] Andrea Rosen about it, and  she told me that Felix Gonzalez-Torres once said, ‘Barneys is my  bodega,’ and those words just really resonated with me. This great and  powerful artist said ‘Barneys is my bodega.’ What could be more  inspiring than that? For me, that’s my tagline.”
                                                                        Freedman goes on: “[Gonzalez-Torres]  loved Barneys. He couldn’t say that about any other store. And that  gives me a sense of responsibility.
                                                                        “Look,” he says, “I understand that I  am not doing personal work. This is commercial. But I enjoy the process  of limitations. Every window is not about clothes, it’s about a way to  show creativity. We’re creating an identity that is part of a whole  lifestyle. I’m more interested in wit than I am in humor. Irony isn’t as  important as a certain kind of honesty.” Freedman produces a stack of  catalogues—his first for the store. For the women’s mailer, he asked  Carine Roitfeld, the former editor of French 
Vogue, to create a catalogue featuring the store’s highest-end clothing. Roitfeld cast a list of 28 fashionable people, including 
Naomi Campbell.  She also cast herself, her daughter Julia, her son *Vladimir, and  Giovanna Battaglia, the Italian stylist who goes out with Vladimir. The  photographs are by Mario Sorrenti, and below each is a caption: “I once  saw Vanessa [Traina] at a dinner in Paris with her mother Danielle  Steel. She was wearing Balenciaga, and I thought, 
Who is that girl?” And so on.  
                                                                        For the men’s designer catalogue, he sent photographer Juergen Teller to traipse around East London with 
Andrej Pejic, a male model (
see here)  who has also quite convincingly modeled women’s clothes. Freedman did a  second, more traditional mailer for menswear with less fashion-forward  clothing on less fashion-forward men—a collection of ruggedly handsome  bartenders.