Hello all,
I have decided to keep my mulberry alexa (from Jacky) for myself and when I used the bag last week, I spotted a flaw. Pictures are attached. There is a missing stitching on the handle. Although it is not obvious, I am quite disappointed. Should I ask for an exchange of the bag or a partial refund / credit? If credit, how much?
Please help, thank you in advance!![]()
madmurderermud: I don't have this flaw on my Jacky Alexa. I checked my Authentic Alexa just to be sure. I don't know how Jacky would handle this. I would ask for an exchange to a perfect bag as this obviously bothers you.
Here are pictures of what an Authentic Alexa handle looks like. Picture courtesy of me.
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Also, do you mind telling me what sunglasses you're wearing?? It looks great on you!. Thanks!!!
Did you e-mail them for tracking or did they e-mail you? In any case, you have to take pics once you receive it!
)) but yannowhatImean!