i really dont like to wear a lot of eye makeup. for me, mascara and curled lashes makes the most difference without overloading on makeup.. my lashes has been looking like crap lately but i realized that it was my lash curler this whole time! i love my Shiseido lash curler and still do but i needed to refill the rubber pad really badly. so today i bought refills(2 for about $3 US) and replaced that old one & voila..my lashes are back! the old lash curler pad had been curling my lashes unevenly resulting in crimped or clumpy lashes..as well as taking out a lot of lashes! *tears* so make sure you refill your mascara pad when you start to see lil cuts in the bad!! its not the curler..its the rubber pad!