Chloe Paddington Bags (February 2005 - March 2010)

[chako012]

Thanks! I guess It was too godo to be true

By the way how can you tell??

 

[aspen]

^The leather and shape. If you want one get it from an authorized seller like Neimans, Saks, BG, NAP, .....

 

[cutie_j]

^^ Don't buy from them!!!
Someone has recently brought a fake Balanciaga bag from them.... read the Balenciaga Thread.

 

[chic_chick]

hi everyone,.. it's been a looonnggg time since the last post/update on the paddy repair. i've got a reply fr LVR...
-------------------------------------------------------------------------------------------------------
I appreciate your message about the Chloe Handbag.
I will need to have your first, last name and the date of your order and shipment.
I will also need to have a digital image of the defect.
We reserve the right to ask for photographic support.
We also remind our clients that defects must be communicated within 14 days of the receipt of the merchandise.
It is possible that we can make a claim with Chloe, but we must evaluate the claim first.
Please do not hesitate to contact me directly if you should have any further questions.
Best,

Customer Service and E-Commerce Agent
Luisa Via Roma
-------------------------------------------------------------------------------------------------------------------------------------------

Here's a pic that i posted months ago. what i want to know is, is it possible to get a refund so late in the paddy's usage? i really didn't abuse it to have it become this way! and here's the handle stuffing that's missing... i can easy 'squeeze' it till the leather meets..

hi.. here's an update on my previous post a few pages back... i got a reply from LVR.. sigh...
------------------------------------------------------
Thank you for your E-mail.

I showed your claim to our claims department, and I regret to inform you
that though your claim is valid and we regret the way the handles have
"emptied" - your purchase does not enter into the Luisa Via Roma return
and exchange claim policy warranty of products.

We accept defected product returns within two weeks of delivery.

I regret that you are unsatisfied with your genuine product and hope to
be of more assistance in the future.

Best,

Customer Service Agent
Luisa Via Roma
-------------------------------------------------------------

impossibleprincess.. u mentioned u've got that prob too.. did they reply u yet?? what did they say? sorry if i've missed it if you've posted an update..

 

[madem0iselle]

this is quite a good copy of fake
http://www.designerlabelsimports.com.au/product.aspx?id=95

 

[madem0iselle]

but the handles give it off

 

[Pinkie]

^^ but who would pay $2,200.00 for a Chloe copy?????????
Guess people a easily fooled but you would think the price might give one second thoughts.

 

[chic_chick]

Yup.. i'm on her mailing list but fortunately i always have doubts about her products and never bought it. one of the latest emails said she'll be opening a store in sydney..

 

[chic_chick]

quick postie.. i replied LVR on the warranty and if chloe headquarters will followup with repair warranty and the fate of my chloe paddy is inevitable, it's been sentenced to a lifetime inside the dustbag.. =( *cry...
--------------------------------------------------------------
Dear XXXXXX,

Thank you for your continued messages.

I regret that there are no warranty policies on the Chloe handbag to
send to you.

It is unfortunate that we did not receive your request in a more timely
fashion.

We will not be able to assist you at this time.

Regretfully,

Customer Service Agent
Luisa Via Roma
-------------------------------------------------------------------

edit - impossibleprincess, any progress on ur paddy?

 

[illaine]

quick postie.. i replied LVR on the warranty and if chloe headquarters will followup with repair warranty and the fate of my chloe paddy is inevitable, it's been sentenced to a lifetime inside the dustbag.. =( *cry...
--------------------------------------------------------------
Dear XXXXXX,

Thank you for your continued messages.

I regret that there are no warranty policies on the Chloe handbag to
send to you.

It is unfortunate that we did not receive your request in a more timely
fashion.

We will not be able to assist you at this time.

Regretfully,

Customer Service Agent
Luisa Via Roma
-------------------------------------------------------------------

edit - impossibleprincess, any progress on ur paddy?

ouch! I am extremely sympathetic of your situation. the thread on the inside zip of my front pocket paddy started to unravel for no special reason, I took very good care of my bag, it's barely used and only about 4 months old so I returned it to NM to have fixed and the lady said it will take two to four weeks before I hear from the repair shop and that I may not get my bag back until September! Oh my gosh! I had the bag for less than 6 months and hardly used it so I feel like it'll be completely out of style by the time I get it back. That's almost half of one season!

 

[cougess]

ouch! I am extremely sympathetic of your situation. the thread on the inside zip of my front pocket paddy started to unravel for no special reason, I took very good care of my bag, it's barely used and only about 4 months old so I returned it to NM to have fixed and the lady said it will take two to four weeks before I hear from the repair shop and that I may not get my bag back until September! Oh my gosh! I had the bag for less than 6 months and hardly used it so I feel like it'll be completely out of style by the time I get it back. That's almost half of one season!

My chloe silverado had a busted zipper (the big one on top). I took it to Neimans for repair and it was sent back to me fixed within 4 weeks. This was in the last few months - so hopefully you will get similar service!

 

[goldsmith]

Chloe Ollie bag

Has anyone seen in person the new Ollie style?????? I'm just curious what you all think.....

 

[jenn_xoxo]

Has anyone seen in person the new Ollie style?????? I'm just curious what you all think.....

can you post some pictures?

 

[illaine]

My chloe silverado had a busted zipper (the big one on top). I took it to Neimans for repair and it was sent back to me fixed within 4 weeks. This was in the last few months - so hopefully you will get similar service!

Thanks Cougess - that keeps my hopes high (crossing fingers )

 

[Guessgirl96]

Wow chick, that is horrible! Could you try contacting chloe directly? Is there anywayyou can open it up and stuff the handle yourself?

 

[chic_chick]

Wow chick, that is horrible! Could you try contacting chloe directly? Is there anywayyou can open it up and stuff the handle yourself?

hmm.. i could open n re-stuff it but i've no idea how to sew it back. no idea how to use needle n thread.. sigh.. this is why i buy quality stuff.. or i though it was quality..

 

[CTstyle]

^^ but who would pay $2,200.00 for a Chloe copy?????????
Guess people a easily fooled but you would think the price might give one second thoughts.

I'm curious, has anyone knowingly bought any Paddington fakes? I mean, just for fun. What do you think is a good price for a fake Paddington, or does it depend on the fake? What do you look for? Do you go by any quality requirements even though they are fake? Because I think some of the "inspired versions" are actually good quality, but I may be wrong of course. I have seen some of the "inspired" versions on ebay selling as much as $70.

 

[Guessgirl96]

hmm.. i could open n re-stuff it but i've no idea how to sew it back. no idea how to use needle n thread.. sigh.. this is why i buy quality stuff.. or i though it was quality..

Maybe try taking it to a tailor and see if they can sew it up after you stuff them? It seems like such a shame to reture such a great bag

 

[chic_chick]

guessgirl96 - that's a good idea! .. but i wonder what to suff it with...i think i've to get the stuffings out and re-stuff with something else to make it balanced... ugh.. this is just wrong talking about this..

edit.. CTstyle- don't go fake! it's awfullllll~

 

[Guessgirl96]

^ I was thinking cardboard but that would break.. Maybe those flexible plastic/rubber tubes you can get at home depot?