My friend works as a DJ at a country radio station. She recently told me the following story about her encounter with Carrie Underwood. Names and identifying details have been removed to protect the innocent, but it has not been edited otherwise! That means no bitching about spelling, punctuation, etc..

My friend is one of the nicest people I've ever known. So I feel bad that she had such a letdown.
"Yeah, just real arrogant and like she couldn't be bothered talking to anyone. And the part that most pissed me off was that it was at a convention for the St. Jude Children's Hospital... which is called Country Cares for St. Jude Kids. The biggest & best country stations in each market hold a Radio-Thon once a year and raise money for St. Jude.... and in January (or Feb., I can't remember) of each year, each station sends like 2 people down to Memphis for this convention to gear up for the Thon.
So when you are in Memphis (that's where the hospital is) you tour the hospital, you meet some of the little patients (soooo heartbreaking, yet so inspiring...it was a very tough day that day!) and then you also have a bunch of country singers/groups down there who are endorsing the hospital and the Thon efforts and they cut station liners for each station. For example, "Hey this is Carrie Underwood. Please call now and Become a Partner in Hope for the St. Jude Radiothon on (name of radio station)." That way each station has personalized ones you can play those during the Thon.
So anyhow, they do that and then they perform some concerts and stuff and it's just a thing that gets country music and the radio stations all geared up to make the Thons the most money they can. But it's a HUGE DEAL!! And the convention lasts like 4 or 5 days....so it's a lot going on... but very fun too.
So, before you go down, they don't tell you which artists will be there... it's kinda part of the excitement to see who are the main people each year. Well, we get down there and find out that Carrie is one of them, which I am thrilled about (at the time) because I loved her! Among others were Rodney Atkins, Josh Turner, Little Big Town, Trent Tomlinson, Hal Ketchum, Trent Willmon, Eric Church, Rhett Akins, Ashley Monroe, Alabama, etc. So other big names and then up and comers, too.
Well, the day they were cutting liners- there are so many stations and so many artists, that you split your station (both people) and split the artists so you can get as many different ones as you can. So the girl I was with was our News Director and she is like, "You definitely have to get Carrie's because I know how much you like her" and then we just kinda split the rest.
So I get to Carrie's booth, and I remain like a radio professional, not like a crazed fan... and I say something like, "Oh Hi Carrie, I'm Jane from the (radio station) morning show... Thanks so much for doing this, blah, blah, blah". She mutters something back, rips the liner sheet out of my hand, and looks up like she has something better to do, and says, "Ready?"
So I get my recorder turned on, and now I'm pissed. So I snap, "Whenever you are". She reads the liners through (not sh*tty, but not with much emphasis, and it's like you know, you are trying to encourage people to call in and donate money for these dying children...could you maybe pretend to be a little heartfelt?? )
She gets done reading the liners...LOOKS PAST ME up to the next person from a station also from Wisconsin and says, "Next." Are you kidding me???? Next? No, good luck to your station. No, thanks for doing this. No, thanks for playing my music even though I just broke onto the country scene and you don't have to play my songs. No.... I get a Next. Ugh, you little snot. I mean, think about this: you are dealing with people who can just as easily not play your music if they don't want to and then your career goes down the toilet.... so you would think she would have been at least polite.
So maybe I shouldn't have said anything, but I looked at the guy who was coming up next, and said, "Good Luck with that." And I mean, he didn't hear our exchange, so he probably didn't understand what I meant, but I was mad.
So we get done for the day with the liner cutting and
everyone else was GREAT, but I am still pretty mad (and more so disappointed that she is such a nasty person and 3 hours ago I wanted to be her best friend) and so I am telling the news director the story over dinner. Well, at our table, sits 2 people from a Minnesota station... and their afternoon drive girl says-- Well check this out, it wasn't just you--
Here she was in the elevator the night before with Carrie in the hotel that we all stayed in (The Peabody...the one with the ducks that march!!...you have got to go there at least once!....so ok...) and so they are riding up and she says to Carrie: "Hey Carrie, yeah, we're playing your new song (which at this time was Don't Forget To...) and I really hope it goes #1 for you...blah, blah, blah" (And mind you now, their station in Minnesota is like BIG MARKET radio)
So, the little snot that she is, turns (and again, no thanks for playing it...no thanks for helping to make my 1st song do so well....no...) and says, "It already IS #1" and turns her back to again stare at the elevator buttons. Well, well, well... you little hoity toity beotch!
So yeah, I am not at all a fan. And what's funny is that (probably the only time in my life) I agree with Joan Rivers. She recently came out and said that all the fame has went to Carrie's head waaaay to quickly and that she was a stuck up little brat. CAN I GET AN AHEM ON THAT!
So that's the story....
Everyone else that I've met has been wonderful, but not her.....and it's disappointing."