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Zara #3

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that happened to me fabulyss!!

that doesnt make sense at all. its damage merchandise that you have to go somewhere else to fix.
 
Some stuff I got on sale today: leather wedges and silk blouse. Pics are mine and taken from my Twitter account.

x2_1b58a13

x2_1b55354
 
I'm so pissed. I recently bought this and have only used it a few times but look what happened! It just broke way too easily! There's a long strap that goes along with it and it got caught. I just pulled a little and it ripped:angry: I actually didn't want to buy it because it was expensive..ugh. Any chance they will offer me something if I go and complain? I really loved it.

You should definetly go back. I don't know about other countries but in the UK it's within a customers rights that if an item is faulty (except due to wear and tear from having owned the item for a reasonably long time) you are entitled to your money back, or at the very least store credit. Even stores that operate on a no refunds policy have to take back faulty goods in a time frame of at least 6 months from purchase if it's obvious that the fault isn't due to wear and tear, accidental damage or misuse of the item. The first thing they'll offer is a replacement if they still stock the bag but you don't have to take it.

You should look up your consumer rights for your country and then go in there. If they refuse to refund you or give you store credit then start rattling off your rights and they'll refund you straight away. It near enough always works because the store staff don't want other customers overhearing you kicking up a fuss about their policies because it'll mean people being put off the store.
 
if you live in the UK you can return anything/get it repaired thats faulty or broken for SIX years. thats the law. if you live in the rest of the EU its two years.

for information about returns in the UK. check out this website
http://www.consumerdirect.gov.uk/
this website is run by the government.

the section about clothes
http://www.consumerdirect.gov.uk/after_you_buy/know-your-rights/clothes/

to read the law that applies to the rest of europe go to page 7 here
http://ec.europa.eu/publications/booklets/move/64/index_en.htm

dont allow any salesperson to push you around!!!
 
do you know this: http://www.borderlinx.com/m/
there you can create an address in another country (only tried UK and USA yet), send the stuff you bought to those adresses and DHL will send it to your home.
For Example: You order an Iphone in UK. They dont deliver to Germany. So you give Apple that DHL-UK-Address and DHL will send it to Germany/Austria.
Thanks, I didn't know that! I'll check it out :flower:
 
the sale has started early. it starts today in the US!
 
What about Lithuania?
I bought a blazer Monday and asked SA about the sale and she said that they haven't been notified about sale, but there will be a sale sometime this summer
 
it started here in canada yesterday morning according to an SA I called today.

i checked online and the blazers that were on sale were only 10$ off. Same with the shirts.
im not impressed so i wont expect much when i go to the store.
 
walked in today on my way home from work... there were so many people! The blazer I want wasn't on sale yet, and the skirt i wanted was sold out in my size... Sigh. I might get a small suede envelope bag with chain... as it's only 10 GBP...
 
got a classic trenchcoat on sale! So happy, but that was the only good thing. I'm not really satisfied with Zara's sale right now.
 
Sale is definitely on in the UK!

I bought a lovely high waist skirt and a pair of shorts both inspired by Celine. I'll post some photos later.
 
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